Well, someone got my joke...
I showed my G1 to a rep at the Tmo store and he thought I had cause for an exchange. However, since mine was preordered, he couldn't exchange at the store. At least he let me play with his BB flip. I almost bought a flip for my wife, but they were out of the red ones. I think he appreciated me letting another prospective G1 owner play with my G1. It's not like the old days with live demo phones. Those dummy phones suck big time. So, I called 611 this evening at his suggestion. I got some mixed messages, but 60 minutes into the call, I was able to find out that Tmo will ship me a replacement phone. I pay for ground shipping, then return my squeaky phone with a prepaid label. It's the same procedure I used a couple of years back for a SE T610 that had issues.
This is not pretty much the kind of customer support I've had from Tmo since they were VoiceStream in 2002.