MyTouch 4g camera doesn't work!!!!!

[uniquacf]

I've had my mytouch 4g for a little over a month now and it has not been dropped nor water damaged but whenever i try to open the camera app or camcorder app the screen goes black and stays like that until i exit. i have tried a factory reset, ive "force stop" the camera app and restarted my phone, and ive even tried to download another camera app to try to use, but to no avail. everything else works fine. please help me figure out what the problem is....thank you.

 

[skillerified]

I'm having a similar problem. Also had the phone about a month, no drops or abuse. Camera app (and camcorder and bar code reader) either does what's described above or, if it does open, the screen is full of green and blue lines. This happens on both the front and rear facing cameras. Any help or ideas?

 

[THE_MASTER22]

Same here, I'v had the phone for about a month and ahalf. I haven't dropped it or has any other form of damage. I had installed an app that would kill apps to save battery. It's called " advanced task killer " and it would kill my camera app every time I tried to open it. I uninstalled the advanced task killer and restarted my phone. After I did that, the camera app worked. Hope this helps y'all, Keep me posted on if the problem is resolved.

 

[Bubba:)]

I'm having the same problems with my camera any solutions?

 

[BigSche]

Its the BATTERY. Take it out for about 10 to 15 mins. Once you turn it back on, it will reset the camera and the lines will be gone. Happened to me more than once, and this worked everytime.

 

[Droidtothemax]

And if that don't fix it, call your carrier and send it back as a warranty replacement.

 

[XAviTOwn]

did you ever find a solution? my camera is having that same issue now.

 

[ToddF]

did you ever find a solution? my camera is having that same issue now.

Like Droidtothemax stated, call your carrier. My phone did this a couple months back. After the help desk tried several different options they sent me a new phone.

 

[XAviTOwn]

i contacted HTC directly. they assisted me in replacing my phone. its still under warranty being a new phone and all.

 

[Misael]

What if your not under warranty? I tried the battery thing and reset it to factory settings and still no luck please help, I love this phone

 

[davidxian]

What if your not under warranty? I tried the battery thing and reset it to factory settings and still no luck please help, I love this phone

I feel sorry for you, No one is perfect not even phones. Yours seems defective. sell it on amazon and buy a new one