Help I can't download images sent via text

[quinnygoth]

Hi everyone.

My friend has just sent me a photo, a photo of a dead rat she found on her stairs

I hit the download button in the message but the image doesn't open/download.

Galaxy S3 (Slll) - How to Fix Text Message Downloading Error - YouTube

I've watched this video but on my phone there is no option for "Packet Data"

Does anybody know what's wrong? I've read some comments on various videos/threads that say it might be to do with my WiFi settings but I don't know.

I'm currently linked to my home WiFi if this makes any difference.

Thanks

 

[Camelot023]

Try holding your finger on the picture, you should get a menu with the option to save attachment.

 

[quinnygoth]

Try holding your finger on the picture, you should get a menu with the option to save attachment.

There is no image. Just a button that says "Download" I press it and a bar comes up, underneath it says "Downloading" but nothing happens.

Thanks for replying.

 

[quinnygoth]

I've figured it out. I think it's my APN settings. I have none. They must've been removed when I did a factory reset.

 

[quinnygoth]

I called up my network provider and they gave me the APN Settings and another set of settings which he said was for image data, I think.

The name is MMS.

Where do I go to put these settings in?

Thanks