Here's a little blurb of my chat with LG Support today:
Germaine: this ph doesn't have any update available
Me: when will it be available?
Germaine: no information yet about that
Me: Then why does your website falsely advertises it? Title LG OPTIMUS F6 D500 SOFTWARE UPDATE Content Operation Product type Mobile > Cell Phones Date 08/20/2014
Me: What does that mean exactly?
Germaine: you find that information on the LG Website ?
Me: yes
Germaine: I would like to please place you on a brief hold while I research that for you, will that be alright?
Me: ok
Germaine: the information that i find , and thanks you to make me look for it
Germaine: T-Mobile is pleased to provide a new, free software update for your Android Smartphone. This software update includes important software improvements.
Germaine: This will be a timed release, so all users will not get the update immediately.
Me: Any ETA on this?
Germaine: no
Germaine: is OTA
Germaine: Over the air
Me: lol, I mean estimated arrival date?
Germaine:
Germaine: no will depend of your service provider network