Hello,
I have doubts about my battery's health for the following reasons:
Also, I had submitted my phone (Lenovo K8 Note) to the service center based on these doubts. But all that the service center did was reset it and hand it over to me claiming that they had tested it rigorously and that nothing's bad with my K8 Note's battery.
In this context, is there any objective way to prove to the service center that my battery is indeed at fault? Some possible ways that come to my mind are:
Thanks in advance.
I have doubts about my battery's health for the following reasons:
- It heats up when put to charge.
- It switches off on its own when the battery level is on its own, especially when I use step counters like "Thunderpod" and "Step Step Go".
- It is discharging pretty quickly. It went from 66% charge to less than 15% charge in only about 3 hours as I was installing my apps and restoring my data after having reset the device.
Also, I had submitted my phone (Lenovo K8 Note) to the service center based on these doubts. But all that the service center did was reset it and hand it over to me claiming that they had tested it rigorously and that nothing's bad with my K8 Note's battery.
In this context, is there any objective way to prove to the service center that my battery is indeed at fault? Some possible ways that come to my mind are:
- Any method to proving to them that the battery isn't being charged up to 4000 mAh, even when the device claims to be 100% charged?
- Any logs which I can show to the service center suggesting that the device indeed switched off abruptly on its own when the charge was less than 20% because I had opened either of the two apps ('Thunderpod' and/or 'Step Step Go')?
Thanks in advance.