Device requires restart for internet connection

[wrappingduke]

Hi,

It appears on the initial installation of an app, it can't access the internet. Once the device is restarted, the app is able to connect to make service calls. Since this problem is intermittent, it's been difficult to troubleshoot with a tool like logcat.

Help is appreciated.

 

[Dannydet]

What device are we talking about?

 

[wrappingduke]

What device are we talking about?

Samsung and LG, so far.

 

[Dannydet]

What is the app?

 

[wrappingduke]

What is the app?

What do you mean?

 

[svim]

Do you have mobile data enabled? Keep in mind that phone calls, if 'service calls' are what you're referring to, take place over your basic cellular connectivity. It makes no difference whether mobile data enabled or disabled. Apps on the other hand use up more bandwidth and will require mobile data (the chargeable 'data' in mobile data) or WiFi (unrelated to your cellular service).

 

[wrappingduke]

Do you have mobile data enabled? Keep in mind that phone calls, if 'service calls' are what you're referring to, take place over your basic cellular connectivity. It makes no difference whether mobile data enabled or disabled. Apps on the other hand use up more bandwidth and will require mobile data (the chargeable 'data' in mobile data) or WiFi (unrelated to your cellular service).

Service calls are ajax calls to web services. Also, making requests of location of end-users w/ geolocation.

 

[svim]

OK, but the basic principals still apply. Apps require more bandwidth so you need either mobile data or WiFi connectivity. Are you having this problem using one or the other, or both?

 

[wrappingduke]

OK, but the basic principals still apply. Apps require more bandwidth so you need either mobile data or WiFi connectivity. Are you having this problem using one or the other, or both?

No problem once the device is restarted.