I am having an issue with my HTC Droid Incredible. When going to Settings>Wireless and networks and looking under Mobile Network, it says "Turning on..." However, it stays in that mode and never "turns on."
Things I have tried
1. Restart the phone/taking the battery out
2. Reset the phone to factory settings by going to Privacy in Settings
3. Contact Verizon and have them remove and re-add the data plan
I have noticed that, when I call *228, and try to activate the phone, it says an error occurred and it could not activate the phone.
I can make phone calls from the phone, but cannot do anything that requires a data plan, meaning that it is an issue with that.
Does anyone have any ideas on how to fix this issue? Thanks.
Things I have tried
1. Restart the phone/taking the battery out
2. Reset the phone to factory settings by going to Privacy in Settings
3. Contact Verizon and have them remove and re-add the data plan
I have noticed that, when I call *228, and try to activate the phone, it says an error occurred and it could not activate the phone.
I can make phone calls from the phone, but cannot do anything that requires a data plan, meaning that it is an issue with that.
Does anyone have any ideas on how to fix this issue? Thanks.