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International Warranty for HTC Desire

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Priyank Sharma

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May 29, 2010
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#1
Hi

I'm very new to this forum. I had few questions.

I've bought HTC Desire from Singapore and i live in India. the shopkeeper told me that HTC Desire comes with an international warranty. Its only 1 month and the volume button on the side of my phone are not working and the FM radio is also not working. So i went to the HTC service center, they told me international warranty does not include INDIA. so i told them to fix the problem and i'll pay you whatever it'll cost... so they told me no we cant even repair it as it has an international warrenty :(
Can anyone please let me know what can i do....

Thanks in advance

Pri
 
#2
Priyank Sharma said:
Hi

I'm very new to this forum. I had few questions.

I've bought HTC Desire from Singapore and i live in India. the shopkeeper told me that HTC Desire comes with an international warranty. Its only 1 month and the volume button on the side of my phone are not working and the FM radio is also not working. So i went to the HTC service center, they told me international warranty does not include INDIA. so i told them to fix the problem and i'll pay you whatever it'll cost... so they told me no we cant even repair it as it has an international warrenty :(
Can anyone please let me know what can i do....

Thanks in advance

Pri
Click to expand...

According to the guy in Singapore, you have all the rights to get the device repaired. As long as you bought it in a proper official store, if you still have the legal documents such as where you bought it and if you also have the warrant, send the phone and all the paperwork to HTC and they should provide you with a new handset for completely free.
 
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