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Help Warning Camera Failed - hardware issue?

mkoprulu

Lurker
Sep 2, 2010
2
1
Hi all,

I've had my Samsung Galaxy S for a couple of weeks now, and the last time i took pictures with it was on 29th August. I tried the camera yesterday and got this message.

What happens is the camera app opens, and instantly displays this message and all you can do is click ok. When you do that, the app closes.

I tried many things, including trying to press other buttons quickly before the error message comes. I managed to switch to camcorder mode and even press the record button in that time, but all i got was video recording failed message.

I checked on the forums for people who had similar problems and here's a list of things i tried so far:

1- Uninstall Fring
2- Return to Factory Settings
3- Fully Recharge Phone
4- Take out battery, sim, external sd card, wait for 5 mins and restart
5- Take out external sd card altogether and restart

So far nothing has worked. I haven't dropped or hit the phone anywhere. It hasn't been in temperatures less than 10 degrees celcius or over 25.

I can't think of anything else to do really, other than calling up warranty line. The problem is i'm going on holiday soon and the only reason i wanted to get this phone before my previous contract ended was to be able to use the camera while on holiday and now all my plans have gone down the drain.

I even tried reinstalling fring and making a test call with it, and i can confirm my front facing camera is working fine. It's the one on the back that's not working.

I tried installing other applications as well which would use the phone's camera and every each of them force closed when i tried.

Please can someone give me any ideas?

I can't send it off with warranty until i come back from holiday anyway, so maybe froyo would be rolled out by my provider by then... I wonder if that would fix things... But i thought returning to factory settings would have fixed it too, which it didn't...
 
Hello,

I've only had my phone a few days but I had the same problems as you. I ended up calling it "camera roulette" because it was a bit of a lottery wether or not you could fire the camera up.

I had a chat with my provider (Orange UK) and came up with the conclusion that the camera was faulty, so I should get a new one tomorrow. If that doesn't solve it, I'll let you know. At least they we'll know its a software/driver problem.
 
Upvote 0
I had exactly this problem today, and started uninstalling apps until it worked again. In my case, I could see the little satellite icon flashing, and concluded that it might well have been a navigation software I'd recently installed.

I remembered that I had updated Google Maps, so I uninstalled that (which replaced it with the 'factory version') and the camera came back to life.

Obviously this may not be the same for everyone, but I thought I'd share my experiences.

Cheers

james
 
Upvote 0
Had this exact problem tonight. I'm positive I isolated the issue. I had recently installed Google Maps but never launched it. When I launched the Maps app there was a license agreement or similar message. When I accepted / acknowledged it and quit Maps, the camera worked as normal. Thought I should mention this as it might save someone a lot of time in troubleshooting and uninstalling / reinstalling apps.
 
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Started experience trouble my camera and with the voice search icon on the google search widget today. I followed what brossow posted and opened up google maps (after the latest update in May 2011). After that, I opened up the camera again and voila, camera works. Seems to have fixed the google voice search widget as well.

hope this works for you too.
 
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