Here was my issue with the app...
First of all, I am a new user yes, but don't discredit me. I had step-by-step help by someone who knows what they are doing, and they have absolutely no idea what is happening, either.
I did everything in the steps to install Velocity... and was getting help by not only one, but two people who both know how to use it. When I tried backing up my current Rom, everything was fine at first. It went to the LG screen but no further. The LG screen is the only thing that was there. So, I had to take the battery out and I tried again. No luck again. So, I tried again and again and again and again. No luck, and I kept having to take the battery out. I only had the LG Screen on.
NOW, I try to do a hard reset to just reset my phone, and the same thing... it won't get passed the LG screen. So, I tried going to Settings > Privacy > Restore to Factory Default (or whatever it's called), and the same thing. The LG screen just doesn't leave. And I have to take the battery out. So, I'm kinda screwed. Both people agreed it is probably an issue with clockwork.
I just want to hard reset my phone and be done with it, and I can't!!!