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Help Google Number not Working with My Optimus V

wilberfan1

Well-Known Member
Nov 24, 2010
163
6
Southern California
Calls to my Google Voice number are ringing once, then disconnecting. Anyone else experiencing this?

Last night I got Sipdroid/pbxes.org outgoing calls working on this phone--not sure if this issue is related?

Could Virgin Mobile have changed something regarding compatibility with Google Voice in the last day or two?? :thinking:

[edit] I just UNchecked the "forward to Google Chat" option in my Voice settings panel. I was then able to receive a call on my Google Voice number. Not sure what than means yet...
 
I managed to remedy the situation by creating (somehow--by clicking on a few things) an "Incoming Route" at pbxes. It seems to be called "/", for some reason.

I haven't tested it extensively, but it seems that if my phone screen is on (and I have a WiFi connection--JuiceDefender will automatically enable WiFi at home) an incoming call will be answered by Sipdroid. If the screen is off (and WiFi and data therefore off) the "regular phone" answers the incoming call.

I've had a couple of instances where the regular phone answers the call--then several seconds after hanging up--Sipdroid will try and answer the (now completed) call. Odd.

I recall now that I also turned off the Google Voice Call Screening feature--it seemed to be confusing Sipdroid.
 
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Calls to my Google Voice number are ringing once, then disconnecting. Anyone else experiencing this?

Last night I got Sipdroid/pbxes.org outgoing calls working on this phone--not sure if this issue is related?

Could Virgin Mobile have changed something regarding compatibility with Google Voice in the last day or two?? :thinking:

[edit] I just UNchecked the "forward to Google Chat" option in my Voice settings panel. I was then able to receive a call on my Google Voice number. Not sure what than means yet...

If you uncheck "forward to Google Chat", my understanding is that you're using Virgin Mobile minutes. During my long path to getting this to work, I found it useful to use the free Android app Minutes Checker after each call to quickly determine whether it went VOIP or cell.

I managed to remedy the situation by creating (somehow--by clicking on a few things) an "Incoming Route" at pbxes. It seems to be called "/", for some reason.

I haven't tested it extensively, but it seems that if my phone screen is on (and I have a WiFi connection--JuiceDefender will automatically enable WiFi at home) an incoming call will be answered by Sipdroid. If the screen is off (and WiFi and data therefore off) the "regular phone" answers the incoming call.

I've had a couple of instances where the regular phone answers the call--then several seconds after hanging up--Sipdroid will try and answer the (now completed) call. Odd.

I recall now that I also turned off the Google Voice Call Screening feature--it seemed to be confusing Sipdroid.

I've experienced something similar to what you're experiencing when I was trying to get a feature working to have my regular Virgin number optionally get taken as a data call. (It turned out that Virgin Mobile can't support that feature where other carriers do.) During that testing, I had multiple forwards in my PC Voice Settings for Google Voice, one to Chat and one to my VM number. So I'm suspecting you also have multiple forwards, or you still have Chat unchecked, and just one forward to your VM number.

You have to decide what you want for callers to your Google Voice number. I was interested in giving out my new Google Voice number and have it only go over data, i.e., a minutes-saving strategy. So I had to accept that when I wasn't near wi-fi, incoming calls to my GV number would go over 3G, and if they're of lousy quality, I'll call back using minutes.

The first post in this thread on the DroidX forums by Snow02 indicates it's possible to have a non-data only strategy, but I don't know how to make that work:
"... with this configuration, incoming calls to google voice may reach your phone via cellular, and not data. If you want to remove the possibility of incoming calls going over cellular, sign into google voice, and under settings, uncheck mobile. Just leave google chat checked. Now incoming calls can only forward using VOIP. Note, this setting has no influence on outgoing calls via sipdroid, they will always use a data connection."
FYI, my Inbound Routing on pbxes.org, which I never touched, is also named "/", and only has two things checked:
"Extension:" [under "Regular Hours"] and the box shows "Sipdroid <200>"
"Force regular hours"
Also, the bottom-most Option "Privacy Manager:" shows "No".
 
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