Help Random restarts

zcupcake · Jul 30, 2011

picked up my Droid 3 less than a week ago, and it has been doing random restarts about twice a day. it'll happen when i'm actively using it and when i'm not. I'll hear the "droid" notification thinking I have a text, but instead it's rebooting.
what gives?

GoBoomers · Jul 30, 2011

You are not alone, another thread about this already. No one really sure whats going on.

ekyle · Aug 2, 2011

Some get them some don't. An app that is incompatible with 3.3.4 maybe or defective hardware. I've had one random reboot since release day and I was browsing the web, texting, listening to a song, and downloading something from the web all at once.

I couldn't blame it for that. None since. Do you leave WiFi on? I read somewhere that a user thought it had something to do with WiFi.

diskman8004 · Aug 10, 2011

all, read on another forum that it may be caused by some of the folders on your previous sd card. (100andro, .android_secure, LOST.DIR, .thumbnails and android folders. He sugguested you delete (or moved them) off the old sd card and this might resolve the restarts. (files might be conflicting with new ones on the droid 3). (i upgraded from original droid) and didn't think about the other folders on the sd card. just plucked it in and was getting restarts randomly since i bought the phone last week. after removing these folders, the phone's been up and running for 8 hours. will let you know if it restarts but so far so good.

diskman8004 · Aug 11, 2011

all, here's an update. as of 24 hours, my phone hasn't restarted since i removed those 5 folders. so far so good.

diskman8004 · Aug 14, 2011

All, sadly the phone reset 10 hours ago. It had been running for more the 60 hours without rebooting or resetting itself. clearly there is somthing causing these resets/reboots and removing those folders that i had mentioned earlier, didn't solve the issue. it doesn't reset as many times as before but i'm unable to isolate the problem. anyone have any other sugguestions

jkmasi · Aug 14, 2011

diskman8004 said:
All, sadly the phone reset 10 hours ago. It had been running for more the 60 hours without rebooting or resetting itself. clearly there is somthing causing these resets/reboots and removing those folders that i had mentioned earlier, didn't solve the issue. it doesn't reset as many times as before but i'm unable to isolate the problem. anyone have any other sugguestions

Did you try actually reformatting the sd card in the phone?

imnotmikal · Aug 14, 2011

ekyle said:
Some get them some don't. An app that is incompatible with 3.3.4 maybe or defective hardware. I've had one random reboot since release day and I was browsing the web, texting, listening to a song, and downloading something from the web all at once.

I couldn't blame it for that. None since. Do you leave WiFi on? I read somewhere that a user thought it had something to do with WiFi.

I leave my WiFi on about 18 hours a day, no reboots for me.

ekyle · Aug 15, 2011

imnotmikal said:
I leave my WiFi on about 18 hours a day, no reboots for me.

Yea, I don't think that is the culprit. The folder thing may be the problem. I've only had two since I've had the phone so it's not a big deal. I might wipe my SD card to get rid of the crap from my X and Tunderbolt

MicroNix · Aug 15, 2011

I was getting random reboots as well after getting my D3 while my wife's D3 (BOGO) was just fine. I found a thread where the problem was found to be (of all things) the WIFI access point settings sync'd to the device from Google which I had on my D1. Sure enough, simply removing all WIFI access point profiles and entering them back in manually did the trick. I went from over 3 random reboots a day to absolutely zero now and its been over a week.

Now if I could just nail down what is draining this darn battery....

JoeFishNC · Aug 15, 2011

Never had a Reboot.......66 Apps and Battery Life is Good.....

jkmasi · Aug 16, 2011

I haven't had random restarts -- unless you count when my Droid 3 turns itself back on, after I have turned it off!

ltcjmramos · Aug 19, 2011

jkmasi said:
I haven't had random restarts -- unless you count when my Droid 3 turns itself back on, after I have turned it off!

This is the same problem I've been having. No restarts while in use, but after powering off, 1 in 5 times within a couple of minutes, it powers back on.

Mine (BOGO) has done it from the start. My wife's did it after about 3 weeks of use. My wife's does it about 1 in 20 while mine, as noted, does it about 1 in 5.

VW having no clue referred me to Motorola who says they never heard of the issue, and recommended a hard reset. Haven't done that yet as I hate to have to reload apps.

ozzzy3z · Aug 20, 2011

zcupcake said:
picked up my Droid 3 less than a week ago, and it has been doing random restarts about twice a day. it'll happen when i'm actively using it and when i'm not. I'll hear the "droid" notification thinking I have a text, but instead it's rebooting.
what gives?

Are you running Lookout Mobile Security? My X experienced constant random reboots with it installed. Since removing it I have experienced none.

ltcjmramos · Aug 21, 2011

ozzzy3z said:
Are you running Lookout Mobile Security? My X experienced constant random reboots with it installed. Since removing it I have experienced none.

Are you using another app for security?

beowulf7 · Aug 21, 2011

I had something bizarre happen yesterday. I was using my D3 as a GPS (as a passenger). Once we knew we'd be on a certain highway for a while, I wanted to save the battery life and put the phone in sleep mode. A couple minutes later, the screen was freaking out in that it would flash the screen on and off at some random interval, roughly once every 2 sec. (showing the GPS map that was there). Then the phone stopped responding altogether. I pressed the power button for 10 sec. at least a few times but it wouldn't turn on or off. None of the other buttons were responsive. I was going to remove the case and battery, but then I heard the phone say "Lost connection" (or something to that effect). About a min. or 2 later, then phone was back on. Very bizarre! It was fine after that, but I didn't put the phone in sleep mode w/ GPS running after that either.

Hoosiermama · Aug 22, 2011

I've only had this happen one day. I was working in a customer's office, and there was no cell reception in her office. I shut off my phone so that it wouldn't keep searching for a signal. It kept restarting--sometimes right away, other times a few minutes later. Thought I was losing my mind! I wonder if it continues to search for signals even when shut off, and restarts as it does.

ekyle · Aug 22, 2011

beowulf7 said:
I had something bizarre happen yesterday. I was using my D3 as a GPS (as a passenger). Once we knew we'd be on a certain highway for a while, I wanted to save the battery life and put the phone in sleep mode. A couple minutes later, the screen was freaking out in that it would flash the screen on and off at some random interval, roughly once every 2 sec. (showing the GPS map that was there). Then the phone stopped responding altogether. I pressed the power button for 10 sec. at least a few times but it wouldn't turn on or off. None of the other buttons were responsive. I was going to remove the case and battery, but then I heard the phone say "Lost connection" (or something to that effect). About a min. or 2 later, then phone was back on. Very bizarre! It was fine after that, but I didn't put the phone in sleep mode w/ GPS running after that either.

I've had that happen too

beowulf7 · Aug 22, 2011

ekyle said:
I've had that happen too

Weird, but at least it's a little reassuring (albeit also disconcerting) that others like you have had that happened. How did you resolve it? Just wait several minutes (like I did) or pop out the battery and pop it back in? :thinking:

TennDave · Aug 22, 2011

I had mine randomly reboot the first week I had it- don't know what changed but it quit doing it- actually when I think about it, this was after I disabled GPS (location)...I don't use that unless I have to.

Anyway, all D3's that reboot, or start back after a shut down, I believe are possessed.

MicroNix · Aug 22, 2011

Hoosiermama said:
I've only had this happen one day. I was working in a customer's office, and there was no cell reception in her office. I shut off my phone so that it wouldn't keep searching for a signal. It kept restarting--sometimes right away, other times a few minutes later. Thought I was losing my mind! I wonder if it continues to search for signals even when shut off, and restarts as it does.

It... is alive!

ekyle · Aug 23, 2011

beowulf7 said:
Weird, but at least it's a little reassuring (albeit also disconcerting) that others like you have had that happened. How did you resolve it? Just wait several minutes (like I did) or pop out the battery and pop it back in?

left it on and plugged it in haha. i'm just starting to expect this kind of behavior from Android devices. They need better QC. Moto should hire the Apple QC manager now that Google might be taking over

beowulf7 · Aug 24, 2011

ekyle said:
left it on and plugged it in haha. i'm just starting to expect this kind of behavior from Android devices. They need better QC. Moto should hire the Apple QC manager now that Google might be taking over

Yeah, putting the phone on the charger might help it. In my case, I didn't have a charger available b/c I was carpooling w/a friend to go somewhere and I didn't bring my car charger.

ekyle · Aug 24, 2011

beowulf7 said:
Yeah, putting the phone on the charger might help it. In my case, I didn't have a charger available b/c I was carpooling w/a friend to go somewhere and I didn't bring my car charger.

Oh, I only put it on the charger because I was leaving the screen on. Another time I used the GPS and turned the screen off there wasn't any problem at all.

Lars · Aug 24, 2011

clear the app data for the map app.

Help Random restarts

Lurker

Lurker

Android Expert

Lurker

Lurker

Lurker

Android Enthusiast

Android Expert

Android Expert

Android Enthusiast

Newbie

Android Enthusiast

Lurker

Well-Known Member

Lurker

Android Enthusiast

Well-Known Member

Android Expert

Android Enthusiast

Newbie

Android Enthusiast

Android Expert

Android Enthusiast

Android Expert

Android Expert

BEST TECH IN 2023

Smartphones

Best Android Phones

Upcoming

Best iPhones

Upcoming

Tablets

Best Tablets

Upcoming

Laptops

Best Laptops

Upcoming

Televisions

Best TVs

Upcoming

Game Consoles

Best Game Consoles

Upcoming

Wearables

Best Wearables

Upcoming

Smart Home

Smart Home Tech

Upcoming

Similar threads