Help Stuck on 3G

MarvinAndroid · Oct 15, 2012

So, I wont get into the whole story but I recently received a Droid Razr as an insurance replacement for my Droid Bionic. I actually really liked my Bionic for the most part, but I was happy to get the 'upgrade' to a Razr when the Bionic was out of stock.

So far I love the phone. It is so much lighter and thinner than my Bionic. I thought it had the same processor... but this seems way faster. Maybe it's ICS? Not sure. Anyways, it's a very nice phone.

My one issue is that I seem to be stuck on 3G somehow. When I first got the phone 4G seemed fine, but somewhere along the line in the past 2 days... I either did something or it just happened... I'm just never connected at 4G anymore. At home I always had 4G on my Bionic. At work it was a bit on and off because it's more remote.. but usually 4G. Now it's been a day and a half with no 4G and I'm starting to wonder what happened.

I tried a reboot, I tried going in and out of airplane mode. No dice. Any suggestions?

carracerz14 · Oct 15, 2012

Settings>more >mobile networks. Is it set to cdma/lte?

xTye · Oct 16, 2012

carracerz14 said:
Settings>more >mobile networks. Is it set to cdma/lte?

Actually the Droid RAZR does not have a CDMA Only mode unless you access the hidden menu or use LTE On/Off.

OP: You should consider a replacement as it could be a defect.

MarvinAndroid · Oct 16, 2012

Thanks, I was also thinking it might be a defect... but the one thought which keeps coming into my head is that when I first got it (and this thing was brand new out of the box - not a refurb) 4G was working fine. At some point while I was downloading my apps and configuring it, it stopped working. There was one point when my battery got close to empty for the first time, I got this pop up which told me about rules you can put in place to preserve battery life when the battery is below 25%. It sounds almost like what I used to use Locale for. Anyways.. it seems like it was just about around that time my 4g went away and never came back.

carracerz14 · Oct 16, 2012

I doubt it's a defect. Something probably changed it. You could try a factory reset or make sure smart Actions isn't turning 4g off or something.

MarvinAndroid · Oct 16, 2012

carracerz14 said:
I doubt it's a defect. Something probably changed it. You could try a factory reset or make sure smart Actions isn't turning 4g off or something.

Yes, I have a suspicion that Smart Actions turned off my 4G somehow but wasn't smart enough to turn it back on. I actually found Smart Actions again after my last post and started playing around with it... the strange thing is that it doesn't seem to have the option to turn off 4G... but maybe it did at one point and there is some kind of feature there which is only partially implemented or was there and taken out which isn't working correctly. Anyways, that's my current theory. If my phone had an option to run 4G off and on (like my Bionic did) I bet that's all I would need to do this.

Hmm... that makes me wonder if I found some widget out there from a 3rd party which switches 4g on and off if that might work...

carracerz14 · Oct 16, 2012

You can try the thunderbolt lte app and see if it says cdma only in there. If it does then you have some 3rd party app that changed it

matther22xdroid · Oct 17, 2012

I had this same problem that started yesterday. My signal started dropping and coming back as 4G still and then it dropped and came back as 3G and stayed there all day yesterday and most of the day today. I finally figured out it was the app System Tuner. I noticed the app had done something weird (not related to signal) so I uninstalled and I went back to 4G right away.

So it very well could be an app doing it.

h0lby5 · Oct 18, 2012

Anyone come up with any other apps that do this? I am having the same issue but can't figure out which app did it/ I thought it was the Go Power Master but I removed it and still am not getting 4G back

matther22xdroid · Oct 18, 2012

Well my issue is coming back also I thought it was System Tuner then CPU Sleeper but its still going back to 3G and staying...

matther22xdroid · Oct 20, 2012

I just spoke to VZW Tier 2 Tech support on phone who decided to send me a new sim card. There pretty confident this is going to fix the issue.

cookiemonster79 · Oct 20, 2012

You may want to check this out, not sure if it will help:

https://play.google.com/store/apps/details?id=com.motorola.android.restoreapn.droidrazr

matther22xdroid · Oct 21, 2012

cookiemonster79 said:
You may want to check this out, not sure if it will help:

https://play.google.com/store/apps/details?id=com.motorola.android.restoreapn.droidrazr

I have used this work around it worked for a few minutes only the first time I tried it and never worked again.

Help Stuck on 3G

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