Nedd help from VZW Reps. I am an Altel customer bought by Verizon with a friends and family 500 with 3 phones, one smartphone, and two razors. Am wanting to get 2 incredibles to replace smartphone (Not 3G) and 1 RZR. Online it is telling me that my RZR is not upgradable as the plan is no longer offered. It says I have to purchase a new plan for that phone. The corp. VZW store said that I could upgrade by paying an extra $20.00. I assume it is because the service for that phone is $20 added to my plan. This is my daughter's phone who is in nursing school and we are trying to be as frugal as possible. Anyone have information. Caledl verizon 800 numbe rand they did not know. Wanted to order the 2 DI's onkine but don't want to change my plan. Any comments.