• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Handset repair.

Jump to latest Follow Reply
Sort by date Sort by votes
J

jhnelo

Well-Known Member
Oct 24, 2010
143
0
LIVERPOOL!!!
#1
I have been with 3 for 6 years. Never had any bother from them all my handsets have been great until now. I sent my xperia into 3 they said I would have it back within 5-7 working days. They have had it over 3 weeks. I am always the one calling to see were phone is they never call me, an there answer to were my phone is the part needed to fix it is not in stock! How stupid a company this size cannot get a part to fix the phone. Is there anything I can do/say to get make things change?
 
#2
What kind of Xperia handset is it? Some of them are out of production and not available any more, so parts can be harder to come by. They have to get stock from their supplier who will get it from the manufacturer.

I would contact them again and ask them if they have a policy on how long they will hold your handset "awaiting stock" before they offer you something else, like a refund or a replacement of a different model that they do have. I know of networks that won't allow it to wait for more than a fixed period of time which is less than three weeks, so it would not be unreasonable for you to request this.
 
Upvote 0
You must log in or register to reply here.

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones

Best Android Phones

See All
  1. Google Pixel 8 Pro Check Price
  2. Samsung Galaxy S23 Ultra Check Price
  3. Samsung Galaxy Z Fold5 Check Price
  4. Google Pixel 8 Check Price
  5. Samsung Galaxy S23 Check Price

Upcoming

See All
  1. Samsung Galaxy S24 Early Access

Best iPhones

See All
  1. Apple iPhone 15 Pro Max Check Price
  2. Apple iPhone 15 Pro Check Price
  3. Apple iPhone 15 Plus Check Price
  4. Apple iPhone 15 Check Price
  5. Apple iPhone SE (2022) Check Price

Upcoming

See All
  1. Apple iPhone 16 Early Access

Tablets

Best Tablets

See All
  1. Samsung Galaxy Tab S9 Ultra Check Price
  2. Apple iPad Pro (2022) Check Price
  3. Apple iPad Air (2022) Check Price
  4. Apple iPad Mini (2021) Check Price
  5. Microsoft Surface Pro 9 Check Price

Upcoming

See All
  1. Apple iPad Air 6 Early Access
  2. Apple iPad Fold Early Access

Laptops

Best Laptops

See All
  1. Apple Macbook Pro Check Price
  2. Apple Macbook Air (2023) Check Price
  3. Dell XPS 13 Check Price
  4. Acer Chromebook Spin 714 Check Price
  5. Dell Alienware m18 (2022) Check Price

Upcoming

See All
  1. Microsoft Surface Laptop 6 Early Access
  2. Microsoft Surface Pro 10 Early Access

Televisions

Best TVs

See All
  1. Samsung The Frame TV Check Price
  2. Samsung Neo QLED 4K QN90C Check Price
  3. LG G3 OLED Check Price
  4. LG A2 OLED Check Price
  5. ROKU Plus Series Check Price
  6. Samsung S90C OLED Check Price
  7. SunBriteTV Veranda 3 Check Price

Upcoming

See All
  1. Hisense 110UX ULED X TV Early Access

Game Consoles

Best Game Consoles

See All
  1. Nintendo Switch OLED Check Price
  2. Microsoft XBOX Series X Check Price
  3. Sony Playstation 5 Check Price
  4. Microsoft XBOX Series S Check Price
  5. Nintendo Switch Lite Check Price

Upcoming

See All
  1. Nintendo Switch 2 Early Access

Wearables

Best Wearables

See All
  1. Oura Ring 3 Check Price
  2. Apple Watch Series 9 Check Price
  3. Google Pixel Watch 2 Check Price
  4. Samsung Galaxy Watch 6 Classic Check Price
  5. Fitbit Inspire 3 Check Price
  6. Amazfit Amazfit Band 7 Check Price
  7. Apple Watch SE Check Price
  8. Apple Watch Ultra 2 Check Price

Upcoming

See All
  1. Samsung Galaxy Watch 7 Early Access

Smart Home

Smart Home Tech

See All
  1. Amazon Echo (4th Gen) Check Price
  2. Schlage Encode Smart Lock Check Price
  3. Amazon Blink Smart Cameras Check Price
  4. Google Nest Thermostat Check Price
  5. Phillips Hue Smart Lights Check Price

Upcoming

See All
  1. Apple Homepod Vision Early Access

Similar threads

AugieTN
Income Tax Time for 2023
Replies
10
Views
408
Off Topic
treb1797
treb1797
Duckster
Help Tech Support & Things That Make You Go Hmmmm...
Replies
1
Views
262
Smartphones
Duckster
Duckster
sachertorte
Problem with "Finder" on Z Fold 4
Replies
5
Views
416
Smartphones
sachertorte
sachertorte
P
Help Hacked Google pixel 4xl
Replies
7
Views
4K
Ask a question
ocnbrze
ocnbrze
AugieTN
Possible Restaurant QR Code Fraud
Replies
25
Views
2K
Food and Beverage
treb1797
treb1797
Top Bottom
Back
Jump to latest Follow Reply
Jump to latest Follow Reply