Help Home button is having issues

BluBrett · Jun 5, 2013

My Galaxy S4 is working great, except the home button. When I press down on the left side, it makes a snap/popping noise. If I press it on and slide it side-to-side, up and down, the noise goes away for a short while, but then it comes back. Is anyone else having this problem?

Frisco · Jun 5, 2013

BluBrett said:
My Galaxy S4 is working great, except the home button. When I press down on the left side, it makes a snap/popping noise. If I press it on and slide it side-to-side, up and down, the noise goes away for a short while, but then it comes back. Is anyone else having this problem?

The S4 home button is a bit different than many other devices' home buttons. It's a bit sensitive because of its functionality. One difference is that it's a shortcut to S-Voice (via two taps). I'd go into the S stuff in Application Manager and clear cache and data and reboot the phone to see if that remedies the issue.

If not, perhaps a factory data reset. If that doesn't fix it I'd be very surprised.. but next would be exchange at the store.

Maybe an S4 user here will chime in.

Sierra255 · Jun 5, 2013

Since the home button is a physical button, if it's making any odd noises, I'd be wondering if there isn't an issue with the phone that needs to be looked at.

james_uk · Jun 6, 2013

Hi, i had a very similar issue, look at this threat i posted:

http://androidforums.com/samsung-ga...-gs4-back-anyone-else-had-issues-buttons.html

I sent mine back and they gave me a new one, which feels right compared to the first one i got.

lotus49 · Jun 6, 2013

Mine makes a satisfying soft click that is pretty much exactly the same no matter where on the button I press. I certainly cannot move it from side to side. Yours sounds broken and, if I were you, I would return it.

james_uk · Jun 6, 2013

i did, i have a new one now which is fine

mauricioperu · Jun 12, 2013

BluBrett said:
My Galaxy S4 is working great, except the home button. When I press down on the left side, it makes a snap/popping noise. If I press it on and slide it side-to-side, up and down, the noise goes away for a short while, but then it comes back. Is anyone else having this problem?

I have the exact same problem. I went on a trip a few days ago and thought this clicking sound was caused by the airplane's pressurized cabin (something that happened to me before, with a different phone). I'm not sure if this is covered by the warranty though. The button works fine, but this snap/popping noise on the left side is driving me crazy. I bought the phone a month ago.

Did you get a new phone?

kullberg7 · Jul 21, 2013

i have the exact same problem (except right side). it drives me nuts. i would love to get a new phone and would like to know how anyone else went about it. i tried link above but no luck. must go thru samsung, or carrier?

SebaKL · Jul 21, 2013

It's a button problem. Well, no really a "problem", just button finishing quality.
I had the same issue with volume rocker, it would make clicking sound when pressed, or get stuck on volume down.

I went to service, they asked me to wait few days for replacement. So I took it back home, pull it out, file it with wife's nail filer, put it back in and it works better than stock.
There was a tiny bit of extra plastic, barely noticeable, you had to touch it to feel the tiny bump. I suspect it's the same case with the home button.

BluBrett · Jul 23, 2013

I ended up returning mine. Got an HTC One instead.

bettsyboy99 · Sep 4, 2013

SebaKL said:
It's a button problem. Well, no really a "problem", just button finishing quality.
I had the same issue with volume rocker, it would make clicking sound when pressed, or get stuck on volume down.

I went to service, they asked me to wait few days for replacement. So I took it back home, pull it out, file it with wife's nail filer, put it back in and it works better than stock.
There was a tiny bit of extra plastic, barely noticeable, you had to touch it to feel the tiny bump. I suspect it's the same case with the home button.

Hi there , how exactly did you remove the home button? I returned mine but they said there wasn't a problem with it, but there clearly is .So I was thinking in taking it out to see for the problem Thanks

I luv trolling · Sep 4, 2013

If it's too much trouble to get it exchanged why not try out some software key solutions? Button savior is a pretty nice one that you can configure to a pretty big extent, even setting a gesture to make the buttons come out rather than the nasty little trigger button. Does not require root on Android 4.1+

Help Home button is having issues

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