Root fastboot connectivity issues

Negleyjj said:

Hi,

I'm trying to unlock my Rezound. When I enter fastboot oem get_identifier_token it just continually says waiting for device. I found this old thread through Google (http://androidforums.com/rezound-all-things-root/509695-root-stuck-waiting-device.html), and I was hoping you could further help me with the same issue. The thread is over a year old, so I didn't want to bump it.

I have debugging on, fastboot off, and it's in charge only. A serial number is listed when I run adb devices, but, once in fastboot, it no longer shows up when I run fastboot devices.

I've uninstalled the HTC/Verizon programs, can you list any other common programs that might be attempting to communicate with the phone?

The unrevoked link was dead, but I installed the drivers in your post (it was an exe so no issues there) and Windows say that those are up to date.

Have there been any changes over the last year (OTA updates or something) that might have changed anything since that post?

Sorry to take up your time, I'm just banging my head against the wall trying to get this to work.

Thanks

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troubleshooting connectivity issues:
-try a reboot of the PC
-try different usb cables and ports
-dont use a usb hub
-dont use usb 3.0
-make sure nothing capable of comunicating with the phone is enabled and running. htc sync,pdanet,easy tether,and even itunes have all been known to cause issues.
-windows 8 has been known to have issues. try a windows 7 or older machine

failing the above,
-i use these drivers for fastboot and adb(donwload and run as admin): http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe (mirror)

failing that,try manually updating the drivers in the following manner:
-put the phone in fastboot mode(select fastboot from the hboot menu)
-open device manager on the PC
-plug in phone,watch for it to pop up in device manager.
-update drivers with device manager,pointing the wizard to the extracted
driver download folder from above

note that you can check the connectivity of the phone,and make sure drivers are working by in the following manner:
-open cmd window. change to directory containing adb/fastboot utilities

-adb with the phone in the booted OS,usb debug enabled,enter:
adb devices in a cmd window

-fastboot with phone in fastboot,enter:
fastboot devices in cmd window

in either case,a properly connected phone with working drivers installed should report back the phones serial number.

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