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Help Kitkat update

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Milzm

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Jul 26, 2012
3
0
#1
Hello,

I own the 2013 galaxy note 10.1 gt-n8000 running android 4.1.2. I have received the OTA update for kitkat. The problem is after downloading the 800 mb update, I just get a "download failed" error even though the download has finished. I have tried to download the update again and I get the same result after completing the download.
Is there any fix for this?
Thanks
 
#2
Milzm said:
Hello,

I own the 2013 galaxy note 10.1 gt-n8000 running android 4.1.2. I have received the OTA update for kitkat. The problem is after downloading the 800 mb update, I just get a "download failed" error even though the download has finished. I have tried to download the update again and I get the same result after completing the download.
Is there any fix for this?
Thanks
Click to expand...

I've never managed to get Kies to work but have you tried that to upgrade your device?

Also, where are you? I didn't think KitKat was being rolled out yet.
 
Upvote 0
#4
JohnB47 said:
I've never managed to get Kies to work but have you tried that to upgrade your device?

Also, where are you? I didn't think KitKat was being rolled out yet.
Click to expand...

Hey.. I have a German Note 10.1 and Samsung has rolled out Kitkat for the German version. I checked on Kies and I have the update but I hate updating using kies. Is there a way to solve the OTA issue? thanks
 
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