Help Device storage full, Please help :(

jrowles91 · Sep 28, 2015

Hey guys, I'm sure this has been talked about a few times now, but I've tried everything I could think of and saw from the different posts.

I have the 16gb version and have (now after all the other "fixes"), 613mb available space.

I'm posting some screenshots of where my storage is allocated. But I can't get anything else off the phone and I don't know what these things in "Miscellaneous Files" are.

PLEASE HELP! I even occasionally stops me from sending picture messages.

nu2andy · Sep 28, 2015

Hi jrowles91, Try a *wipe cache* in Recovery Mode. This should clear room for you.
Recovery Mode:
Switch off phone.
Press and hold , simultaneously, the Volume UP + POWER buttons until you see some small, blue, writing appear in the top left corner of the screen - then RELEASE immediately.
Use the Volume Up & Down buttons to navigate down the Menu to *wipe cache/partition*
Then POWER button to enact.
This will happen and the screen will show *reboot system* - use POWER button again and the phone will be back to normal.
Cheers Neil.

jrowles91 · Sep 29, 2015

nu2andy said:
Hi jrowles91, Try a *wipe cache* in Recovery Mode. This should clear room for you.
Recovery Mode:
Switch off phone.
Press and hold , simultaneously, the Volume UP + POWER buttons until you see some small, blue, writing appear in the top left corner of the screen - then RELEASE immediately.
Use the Volume Up & Down buttons to navigate down the Menu to *wipe cache/partition*
Then POWER button to enact.
This will happen and the screen will show *reboot system* - use POWER button again and the phone will be back to normal.
Cheers Neil.

Thank for the reply Neil! Unfortunately, I did try this and it only cleared a few mb's.

I also downloaded a cache clearer which removed 48mbs. I've moved apps to my SD card. I'm out of ideas. Some have said to factory reset but I'd really rather not.

Any other ideas??

Muilisx · Sep 29, 2015

What I do is I have it set so all pictures, videos, music, and anything I download goes to my card. I ONLY use the internal space for apps. I never once in like 3 years now ever ran out of space, and I only have a 32gb card in there. Go into your camera, and change the save location to external. If you can't find it, go into the application manager, and go to camera, and clear the defaults. What this does is when you go back into the camera, it will ask you if you want to use the card for anything camera related, hit yes

jrowles91 · Sep 29, 2015

Muilisx said:
What I do is I have it set so all pictures, videos, music, and anything I download goes to my card. I ONLY use the internal space for apps. I never once in like 3 years now ever ran out of space, and I only have a 32gb card in there. Go into your camera, and change the save location to external. If you can't find it, go into the application manager, and go to camera, and clear the defaults. What this does is when you go back into the camera, it will ask you if you want to use the card for anything camera related, hit yes

I'm with you there. Have a 32gb also and have always had my pictures stored there. I did have some downloaded pictures stored on my device but have since moved them. But, they were less than 10mb.

Muilisx · Sep 29, 2015

jrowles91 said:
I'm with you there. Have a 32gb also and have always had my pictures stored there. I did have some downloaded pictures stored on my device but have since moved them. But, they were less than 10mb.

Coolio!

nu2andy · Sep 29, 2015

The other check is Settings > More > Application Manager > swipe left to All > Tap each entry and Tap Clear Cache. Don't Clear Data!!!
How much is showing as the minimum storage space required to run the system? Mine is 6.73GB's from 16.00GB. Neil.

jrowles91 · Sep 29, 2015

I'm not sure how to tell the minimum requirement, I don't see it anywhere. I will say however I removed some games that my son put on my phone and I deleted that SPVIDEOCACHE again and this time it did not come back. Maybe it was the in game videos or something?

nu2andy · Sep 29, 2015

Are you running Android 4.4.2 (KitKat)or 5.0.1 (Lollipop)? In both versions go to > Settings > More > Storage > Available space ...GB's
Under 5.0.1 Total space is 16.00GB and under 4.4.2 Total space is 9.27GB's and available space 7.70GB.
Version 5.0.1 shows 6.73GB's is used to run the system. Available space is shown as 6.92GB's.
If you can't get sufficient operating space by clearing caches, the next thing to try would be Safe Mode as this will clear background services that may be taking space.
Switch off phone completely.
Start phone and when the Galaxy S4 logo appears on screen > Press and Hold Volume Down button.
Continue to hold the Volume Down button until the phone completely boots. You will see the words "Safe Mode" appear on the lower left corner of the screen. This is 'bare bones' (same as your comp).
To turn off Safe Mode > you may see a white square (upper left screen) > swipe down and there will be a message asking if you want to get out of Safe Mode.
Other models you just switch off the phone in the normal way and when you Start next time it's back to normal. Neil.

StraightJacket · Oct 3, 2015

I've found lots of apk and backup apk files saved on my phone. Everything downloaded from Google play. Deleted those

Made sure all the photos music and movies were on SD card

All apps on SD card

Used application manager - check to see anything fishy there with file sizes

Also I found a program that broke down everything stored by file size. Folders and single file size too. I just clean installed to 5.0.1 so I no longer have it and forget the name.

nu2andy · Oct 3, 2015

I can only suggest you try another 'wipe cache partition' as mine only has 164MB's in Miscellaneous files and Total space of 9.27GB's. Neil.

Help Device storage full, Please help :(

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