Official MetroPCS BYOD discussion thread

CSOSA · Oct 22, 2015

Does anyone know of a way to carry over the $50 unlimited promotional plan over to a BYOD phone?.?.? Or has heard of it happening? I have a co-worker who swears he did just that...

Fox Mulder · Oct 22, 2015

CSOSA said:
Does anyone know of a way to carry over the $50 unlimited promotional plan over to a BYOD phone?.?.? Or has heard of it happening? I have a co-worker who swears he did just that...

Ask him to prove it.
The terms of the promotion were that it was valid only for Metro-branded phones. You can keep it if you switch phones from one Metro-branded one to another, but switching to a BYOD will knock you off the plan permanently.
It happens automatically when the IMEI goes into the system as it will recognize whether it's a Metro device or not. So unless your co-worker somehow magically slipped through the cracks, it's highly unlikely.

tube517 · Nov 21, 2015

I have a BYOD (AT&T Note 2 i317).

Are Short Codes blocked on BYOD's or just on MetroPCS, in general? I receive none of my shortcode texts on my Note 2. (Ex. Redbox 727272)

alfick3 · Nov 21, 2015

tube517 said:
I have a BYOD (AT&T Note 2 i317).

Are Short Codes blocked on BYOD's or just on MetroPCS, in general? I receive none of my shortcode texts on my Note 2. (Ex. Redbox 727272)

I do get the Redbox texts. I have a BYOD Moto G.

Sent from my Moto G XT1034 using Tapatalk

horsecharles · Nov 22, 2015

tube517 said:
I have a BYOD (AT&T Note 2 i317).

Are Short Codes blocked on BYOD's or just on MetroPCS, in general? I receive none of my shortcode texts on my Note 2. (Ex. Redbox 727272)

I can only think of things fairly obvious to you....
1. You could switch your account's Safe/Family Filter Setting from ON to OFF But if website cannot confirm your identity it won't allow it.
2. Try sending a short code, then- whether it fails or not-- check Messaging's permissions in say app manager.. Premium SMS is at always/automatic Allow.

naenae0990 · Dec 7, 2015

I have an LG g stylo unlocked from cricket and I am having trouble with Hotspot metro pcs told me if it's not a metro phone it won't do Hotspot at all is this true or has any one else used hotspot

alfick3 · Dec 8, 2015

naenae0990 said:
I have an LG g stylo unlocked from cricket and I am having trouble with Hotspot metro pcs told me if it's not a metro phone it won't do Hotspot at all is this true or has any one else used hotspot

I hotspot with my BYOD phone, so is not only MetroPCS phones.

Sent from my Moto G XT1034 using Tapatalk

confed · Dec 9, 2015

I am the same as @alfick3 I have used the hotspot since the day I got 2 OPO phones and a Moto E. All 3 worked back then, all 3 still work now. No modifications or tricks needed.

Barnitzn · Dec 26, 2015

I was wondering if the Nexus 5x would work with MetroPCS's BYOD. I know it's not a compatible phone on the website, but I saw on some forums the Nexus 5 works even though it's not compatible, but I wasn't sure if I could use the 5x with their BYOD plan.

alfick3 · Dec 26, 2015

Barnitzn said:
I was wondering if the Nexus 5x would work with MetroPCS's BYOD. I know it's not a compatible phone on the website, but I saw on some forums the Nexus 5 works even though it's not compatible, but I wasn't sure if I could use the 5x with their BYOD plan.

It will, since it's fully compatible with T-Mobile.

Storkrd4 · Jan 27, 2016

I have a metro pcs galaxy s4 and want to buy a nexus 6p. Do I need to get a new sim, or can I use the one in the s4?

Kid09 · Jan 27, 2016

Storkrd4 said:
I have a metro pcs galaxy s4 and want to buy a nexus 6p. Do I need to get a new sim, or can I use the one in the s4?

You would need a new sim.

Storkrd4 · Jan 27, 2016

Kid09 said:
You would need a new sim.

Thank you.

Ratgirl05 · Feb 24, 2016

Hi! New here and need help with my phone!
I just bought a Verizon Samsung Galaxy S5 sm-g900v from Ebay and activated it to Metro PCS.
I am having trouble with some features and I am unsure if it's bc I have a BYOD phone or if it's something else?

Issue 1: I cannot get my Voice mail to work, I called customer service from a different phone and had them troubleshoot but no beans. They did not fix anything.
I cannot call my VM by pressing the 1 it says not in service, I Can call VM by dialing my own # however It does not register any button presses thru the menu. I tried just setting a #2 speed dial for my own # but NOPE. The call won't connect thru Speed dial.
Tried resetting the voice mail phone number to my own number thru settings but it won't save it.

I am thoroughly lost at this point.

Issue 2: I can't even call customer care on my phone. I have to call from a different phone. 611 does not work. Looked up the 1800# and dialing that directly does not allow me to connect.

Issue 3: phone says it can't connect/sync the date/time to the network.

Issue 4: I downloaded the My metro app and it won't allow me connect at all says not found. The comments on the app store says it's bc I have a BYOD phone.

So what's up is this fixable is there a VM app I can DL
Help please and thank you!

airfawkies2 · Feb 24, 2016

Ratgirl05 said:
Hi! New here and need help with my phone!
I just bought a Verizon Samsung Galaxy S5 sm-g900v from Ebay and activated it to Metro PCS.
I am having trouble with some features and I am unsure if it's bc I have a BYOD phone or if it's something else?

Issue 1: I cannot get my Voice mail to work, I called customer service from a different phone and had them troubleshoot but no beans. They did not fix anything.
I cannot call my VM by pressing the 1 it says not in service, I Can call VM by dialing my own # however It does not register any button presses thru the menu. I tried just setting a #2 speed dial for my own # but NOPE. The call won't connect thru Speed dial.
Tried resetting the voice mail phone number to my own number thru settings but it won't save it.

I am thoroughly lost at this point.

Issue 2: I can't even call customer care on my phone. I have to call from a different phone. 611 does not work. Looked up the 1800# and dialing that directly does not allow me to connect.

Issue 3: phone says it can't connect/sync the date/time to the network.

Issue 4: I downloaded the My metro app and it won't allow me connect at all says not found. The comments on the app store says it's bc I have a BYOD phone.

So what's up is this fixable is there a VM app I can DL
Help please and thank you!

i dont think Verizon is a GSM company so i dont think that phone will work with Metro. but i could be wrong

Ratgirl05 · Feb 25, 2016

airfawkies2 said:
i dont think Verizon is a GSM company so i dont think that phone will work with Metro. but i could be wrong

Well its currently activated with metro calling and texting work however the website says the galaxy s5 is not supported... ? Idk I already don't like metro and am ready to switch this is bs

horsecharles · Feb 25, 2016

Ratgirl05 said:
Well its currently activated with metro calling and texting work however the website says the galaxy s5 is not supported... ? Idk I already don't like metro and am ready to switch this is bs

You bought the wrong kind of S5.
There are basically 2 types: CDMA for Verizon n sprint, GSM for att / tmo/metro.(not exactly / totally, but this is simple explanation)
You should NOT mix, otherwise you run into problems... like now.
It's not your present carrier's fault, you need to return your phone if still able to.

Ratgirl05 · Feb 25, 2016

horsecharles said:
You bought the wrong kind of S5.
There are basically 2 types: CDMA for Verizon n sprint, GSM for att / tmo/metro.(not exactly / totally, but this is simple explanation)
You should NOT mix, otherwise you run into problems... like now.
It's not your present carrier's fault, you need to return your phone if still able to.

I just need my voicemail to work

horsecharles · Feb 25, 2016

I would go into a Metro store.

Double check your app settings in the sticky thread here... but better to go to store...

Ratgirl05 · Feb 25, 2016

horsecharles said:
I would go into a Metro store.

Double check your app settings in the sticky thread here... but better to go to store...

Thank you, I downloaded the metro Visual voicemail app and it took a day for it to actually work but it does. So I have voicemail now I'm happy that was really the one major issue everything else doesn't really matter.

Ratgirl05 · Feb 26, 2016

I did have an issue getting an MMS message just now so there's that now too, the struggle never ends

horsecharles · Feb 26, 2016

Ratgirl05 said:
I did have an issue getting an MMS message just now so there's that now too, the struggle never ends

Post us your APN settings.

Ratgirl05 · Feb 26, 2016

horsecharles said:
Post us your APN settings.

Verixon galaxy S5 > MetroPCS Service

APN Settings-

Name: MetroPCS
APN: Fast.metropcs.com
Proxy: not set
port: not set
username: not set
password: not set
server: not set
MMSC: Http://metropcs.mmsmnvo.com/mms/wapenc
mutimedia message proxy: not set
MCC: 310
MNC: 260
Authentication type: not set
APN Type: Default
Apn Protocol: IPv4
Bearer: unspecified
turn apn on/off: {Ghosted} / unavailable option
mobile virtual operator type: none

Ratgirl05 · Feb 26, 2016

I already tried changing the values to T-Mobile instead of metropcs and changed the mcc/MNC numbers but it did not work it erased the apn settings alltogether and I had to recreate it (glad I saved the info lol)

I can't send or receive any MMS messages.

horsecharles · Feb 27, 2016

Try either, the second one I'm USING NOW.
I've highlighted the SPELLING Differences from YOURS ... the CAPS probably are ok spelled that way too, but may as well change.
If you can, just create extra apn(s).
I'm using tmo APN no issues...
I DON'T REMEMBER SETTING MMS PROXY, MAYBE AN APP DID THIS,
TRY LEAVING IT BLANK FIRST.
PS all those APN types ensure you fastest speeds plus that Hotspot n other services like mms will have no glitches.
And yes, no comma spaces needed.

Ps2 APN protocol: you may not be allowed to only set ipv6, select both 4 n 6 in that case.

Name: MetroPCS
APN: fast.metropcs.com
Proxy: not set
port: not set
username: not set
password: not set
server: not set
MMSC:MMSMVNO misspelled
http://metropcs.mmsmvno.com/mms/wapenc
MMS proxy: 216.155.165.50:8080
MCC: 310
MNC: 260
Authentication type: not set
APN Type: default,mms,supl,admin,dun,internet

Apn Protocol: IPv6
Roaming Protocol: IPv4

Bearer: unspecified
turn apn on/off: {Ghosted} / unavailable option
mobile virtual operator type: none

Name: Tmo
APN: fast.t-mobile.com
Proxy: not set
port: not set
username: not set
password: not set
server: not set
MMSC:
http://mms.msg.eng.t-mobile/mms/wapenc
MMS proxy: 216.155.165.50:8080
MCC: 310
MNC: 260
Authentication type: not set
APN Type: default,mms,supl,admin,dun,internet
Apn Protocol: IPv6
Roaming Protocol: IPv4

Official MetroPCS BYOD discussion thread

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