My friend has a Galaxy S6.
If someone sends him an SMS with their email address in the body of the text, when he clicks on it, rather than automatically opening his email app, it asks him to register/enter his email account. The options vary from Exchange through to imap.
Is there any way to tell the phone to simply open his email app? If he enters his email details he gets an error message, telling him to contact customer support. It doesn't tell him which customer support to contact, so I suspect that it is an android/Samsung error message.
I don't own an Android and thus have never experienced this problem before. All other phone OSes that I have used automatically open the default email app. Is the problem the result of Android not knowing what the default email app is?
If someone sends him an SMS with their email address in the body of the text, when he clicks on it, rather than automatically opening his email app, it asks him to register/enter his email account. The options vary from Exchange through to imap.
Is there any way to tell the phone to simply open his email app? If he enters his email details he gets an error message, telling him to contact customer support. It doesn't tell him which customer support to contact, so I suspect that it is an android/Samsung error message.
I don't own an Android and thus have never experienced this problem before. All other phone OSes that I have used automatically open the default email app. Is the problem the result of Android not knowing what the default email app is?