I have a Note 8 which has the same problem I had on my Note 5 (possibly also on the Note 7, though I can't recall) and also had started on the Note 2 (which I had until I got the Note 7). The notification sounds stop working.
Example: I turn the phone to "vibrate only" while I am at work. Before I leave the office in the evening, I turn the sounds back on. The notification sounds do not reactivate and I don't know that I've received a text message until I look at the phone to see the blinking light and the icon.
The volume is correct. There are no other settings I can identify that might be affecting this. Sometimes rebooting the phone reinitializes the notification sounds, but not always.
The only thing that usually fixes the problem is going into the settings and re-selecting the same notification sound that I am using.
I have one friend to whose contact I have assigned a separate notification sound. This sound won't work even after I reassign the default sound. I have to edit her contact and reassign her sound.
I have tried using the standard default notification sound, but this does not fix the problem. I have also tried restoring the phone's basic settings. This has no effect. I am unwilling to do a factory reset since I have had this same problem on multiple phones and I'm sure that once I change my notification tones, the problem will come back. In fact, it might come back whether I change the sounds or not.
Please note that in both cases, all I am doing is clicking to reselect the notification tone that is already selected.
My carrier is Verizon. My phone is not rooted. I am using the basic Messages SMS app (not even Messages+).
Help? Thanks in advance.
Example: I turn the phone to "vibrate only" while I am at work. Before I leave the office in the evening, I turn the sounds back on. The notification sounds do not reactivate and I don't know that I've received a text message until I look at the phone to see the blinking light and the icon.
The volume is correct. There are no other settings I can identify that might be affecting this. Sometimes rebooting the phone reinitializes the notification sounds, but not always.
The only thing that usually fixes the problem is going into the settings and re-selecting the same notification sound that I am using.
I have one friend to whose contact I have assigned a separate notification sound. This sound won't work even after I reassign the default sound. I have to edit her contact and reassign her sound.
I have tried using the standard default notification sound, but this does not fix the problem. I have also tried restoring the phone's basic settings. This has no effect. I am unwilling to do a factory reset since I have had this same problem on multiple phones and I'm sure that once I change my notification tones, the problem will come back. In fact, it might come back whether I change the sounds or not.
Please note that in both cases, all I am doing is clicking to reselect the notification tone that is already selected.
My carrier is Verizon. My phone is not rooted. I am using the basic Messages SMS app (not even Messages+).
Help? Thanks in advance.
