Help Error checking for Updates - Google Play

Duncan McClean · Jan 2, 2018

I'm having an issue with one of my families tablets where when they try to update on Google Play in the All Apps section the get the following error(Error checking for updates). However, updates work when they are done individually, through the app pages.

Thanks for your help in advance.

A bochur · Jan 2, 2018

One thing to try if restarting your phone doesn't help, is to clear data of play store. To do that, go to settings/apps/play store/storage/clear data.

Inxane · Jan 5, 2018

It says if I do that, alot of data will be deleted. Are you sure I'm not meant to delete the cache?

A bochur · Jan 5, 2018

You could delete the cache and see if that helps.

Clearing data of the play store will restore the play store to it's original form, but that's not a problem cuz nothing is stored in the play store besides for some settings. So if you clear data, and then open the play store, it will ask you which Google account you want to use, after choosing one, you have everything that was there before. No apps will be deleted if you clear the data.

Lexera · Feb 1, 2018

Hello, I am having the same problem. I have cleared the cache and it doesn't help. I cannot force stop the app because it will not let me since it says it is an administrator app. Any help would be appreciated!

A bochur · Feb 1, 2018

A bochur said:
One thing to try if restarting your phone doesn't help, is to clear data of play store. To do that, go to settings/apps/play store/storage/clear data.

Lexera said:
Hello, I am having the same problem. I have cleared the cache and it doesn't help. I cannot force stop the app because it will not let me since it says it is an administrator app. Any help would be appreciated!

Did you also clear data?

Lexera · Feb 1, 2018

A bochur said:
Did you also clear data?

I do not know how to clear data so no

A bochur · Feb 1, 2018

Go to settings/apps/play store/storage/clear data.

Lexera · Feb 1, 2018

A bochur said:
Go to settings/apps/play store/storage/clear data.

Ok. I think it worked. Thanks for your help!

Batmans_shameful_secret · Feb 8, 2018

Hi, I just registered an account to say thank you for this thread! I had the same problem on my Lenovo tablet and clearing the app data for Play Store fixed it.

Kawaii_Nai · Mar 1, 2018

@A bochur Thank you. Your advice worked for me.

leah dove · Mar 7, 2018

A bochur said:
One thing to try if restarting your phone doesn't help, is to clear data of play store. To do that, go to settings/apps/play store/storage/clear data.

Hey, so... Here's the dilemma I'm having.... My device wouldn't at 1 point let me do a single Google Anything, so I used a different device to search the problem... I found the same answer you have given here... Worked like a charm. Took a while to get the PlayStore to FINALLY update and I even tried the whole got to PlayStore settings and click version and all that.... But, like a week later... I was having problems with the PlayStore again. Only this time, it was updating the apps ReAlLy SsLlOoWw... And it had a habit of downloading super show at times and other times, it was still very slow downloading but it would also download to like 96-98% and then start right back at like 2% or even over count the percentage and what up at like 156%....? So again I cleared cache and data and uninstalled updates... After, it was working again (that was about a month ago).... Then, I get on today and my PlayStore is giving the error message I honestly DO NOT want to have to go through these steps habitual Everytime my phone -or Google- has an issue. Is there any chance you know why ALL of these issues have happened and maybe what I can do past just clearing data and uninstalling updates..?? It's getting really frustrating!!

Thomas_H · Mar 17, 2018

I cleared the data and restarted my phone. Still says error checking for updates. The installed list does not appear either

Thomas_H · Mar 17, 2018

i fixed my issue by deleting and reinstalling the update for the play store

Thomas_H said:
I cleared the data and restarted my phone. Still says error checking for updates. The installed list does not appear either

Kaybar · Mar 18, 2018

A bochur said:
One thing to try if restarting your phone doesn't help, is to clear data of play store. To do that, go to settings/apps/play store/storage/clear data.

Thank you, thank you. I've had this issue for a few weeks now and your fix worked first time.

Josephkimbell775 · Apr 22, 2018

Clearing data worked for me, didn't lose any apps. Thanks for the tip!

A bochur · Apr 22, 2018

You're all welcome

Arrilada · May 3, 2018

I made this account to thank you also. Gave my 4 year old daughter my old Note 3 to play her little games and stories on and ran into this problem. Worked like a charm. Thank you!

Xavier Black · May 3, 2018

Must be related to Google play services..that one also needs to be updated.

Sharifgd2 · Jun 13, 2018

A bochur said:
One thing to try if restarting your phone doesn't help, is to clear data of play store. To do that, go to settings/apps/play store/storage/clear data.

Its worked for me Thanks

zeeky19 · Jun 20, 2018

mine android is different.once you click setting it doesnt show settings/apps/play store/storage/clear data.let me just clarify setting under google play or should be under my setting device?

A bochur · Jun 22, 2018

zeeky19 said:
mine android is different.once you click setting it doesnt show settings/apps/play store/storage/clear data.let me just clarify setting under google play or should be under my setting device?

It should be under your regular phone settings, not in Google play.

Hulachook · Jul 11, 2018

A bochur said:
Go to settings/apps/play store/storage/clear data.

I also just created an account to say thank you. This was driving me nuts. I really appreciate your patience and perseverance in continuing to respond to this issue.

Xavier Black · Jul 11, 2018

We are glad you got that squared away!

GoneDaddyGone · Aug 31, 2018

another "me too" here.

On my Sony Xperia Compact X running Oreo, the exact path is:

Settings > Apps & notifications > App Info > Google Play Store > Storage

Help Error checking for Updates - Google Play

Lurker

Android Enthusiast

Lurker

Android Enthusiast

Lurker

Android Enthusiast

Lurker

Android Enthusiast

Lurker

Lurker

Lurker

Lurker

Lurker

Lurker

Lurker

Lurker

Android Enthusiast

Lurker

Android Expert

Lurker

Lurker

Android Enthusiast

Lurker

Android Expert

Lurker

BEST TECH IN 2023

Smartphones

Best Android Phones

Upcoming

Best iPhones

Upcoming

Tablets

Best Tablets

Upcoming

Laptops

Best Laptops

Upcoming

Televisions

Best TVs

Upcoming

Game Consoles

Best Game Consoles

Upcoming

Wearables

Best Wearables

Upcoming

Smart Home

Smart Home Tech

Upcoming

Similar threads