Whatsapp notification bug

Yankleber · Jul 21, 2018

Even have read all messages my whatsapp insists on keep showing that red circle notification with a number within.

The worse part is that I end not knowing when I really have a new message and so I keep checking it all day to ensure. This is very annoying.

There is a way of reset this notification? I tried the app configurations and also searched online but couldn't find anything to help me.

Any idea?

Hadron · Jul 21, 2018

What phone, OS and launcher are you using? If you are referring to a "notification badge" on the icon that's not generated by the app itself but by the launcher (or its notification add-on in some cases), in which case the solution is probably there rather than in WhatsApp itself.

Yankleber · Jul 21, 2018

@Hadron I am using Samsung J2 Prime and the OS version is Marshmallow. However I accidentally JUST found a 'fix' for this.

I was really upset about this and started to try everything, even the things I already had tried before. Then I had this idea of dragging whatsapp to the trashcan and then add it again from my app collection. It wasn't something I wanted to do every time but... Anyway, so when I tapped and held the whatsapp icon I saw this 'remove notifications' (or 'reset notifications' or whatever, not really sure) option on that small menu and which I never had noticed before! So I tapped it and instantly I got rid of the annoying badge!

Shotgun84 · Jul 21, 2018

If you go to settings, apps and then select to show system apps, scroll down to badge provider and clear data for that, then the icon should reset.

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Whatsapp notification bug

Yankleber

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Hadron

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Shotgun84

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