no ringtone selection for different apps

nextens0 · Jun 5, 2018

Cant find any result for this in google search. Can anyone help please.

OS is Android 8 Oreo and using MS Launcher. Since recent updates no longer able to select a different ringtone for various apps. Where I previously had set a ringtone, I can no longer change it, clicking 'ringtone' in the app's settings/notifications/ringtone simply takes me to the Android settings page for the app where all it allows is to enable or disable ringtone, it does not take me to the ringtone listing as it used to.

Also now the only ringtone that sounds is the global one set in Android settings for any notification that appears on the lock screen in Android settings. I can still change this global one. No other ringtone plays although I can see different ones I set a few months ago. Ringtones seem to have stopped playing from about 3 or 4 weeks ago.

I have auto update enabled. I know that Android Oreo took over the management of all ringtones, but, up to recently different app ringtones could be set and they played. Its totally dumb and useless being forced to have a single ringtone sound for all notifications AND only for notifications that appear on the lock screen.

Jonathan

NX16 · Aug 14, 2018

nextens0 said:
Cant find any result for this in google search. Can anyone help please.

OS is Android 8 Oreo and using MS Launcher. Since recent updates no longer able to select a different ringtone for various apps. Where I previously had set a ringtone, I can no longer change it, clicking 'ringtone' in the app's settings/notifications/ringtone simply takes me to the Android settings page for the app where all it allows is to enable or disable ringtone, it does not take me to the ringtone listing as it used to.

Also now the only ringtone that sounds is the global one set in Android settings for any notification that appears on the lock screen in Android settings. I can still change this global one. No other ringtone plays although I can see different ones I set a few months ago. Ringtones seem to have stopped playing from about 3 or 4 weeks ago.

I have auto update enabled. I know that Android Oreo took over the management of all ringtones, but, up to recently different app ringtones could be set and they played. Its totally dumb and useless being forced to have a single ringtone sound for all notifications AND only for notifications that appear on the lock screen.

Jonathan

Hi, my phone has just updated and I can only get the basic ringtone to work. Took into local CFW and they are not sure why it's not working right. It was perfect before update.

nextens0 · Aug 14, 2018

You too, so, there must be many others. Why doesn't anyone else seem to care - or is there a solution we don't know of

Hadron · Aug 14, 2018

I find talk of "ringtones" for different apps confusing: only phone apps have a ringtone, others would have notification tones, so I wonder whether you mean you have a problem only for apps with voice calling capabilities (e.g. WhatsApp etc) or any notifications? But in either case my Pixel (originally on 8, now on 9) has always let me set these for any app through the app's settings, no different from any previous version of Android.

I can't comment on the Mate 10 however. But Android 8 itself does not stop apps setting individual notifications or ringtones.

nextens0 · Aug 14, 2018

Hadron said:
I find talk of "ringtones" for different apps confusing: only phone apps have a ringtone, others would have notification tones, so I wonder whether you mean you have a problem only for apps with voice calling capabilities (e.g. WhatsApp etc) or any notifications? But in either case my Pixel (originally on 8, now on 9) has always let me set these for any app through the app's settings, no different from any previous version of Android.

I can't comment on the Mate 10 however. But Android 8 itself does not stop apps setting individual notifications or ringtones.

Thanks for this reply, even if it is about semantics. Yes, I mean notifications, any noise the phone makes on behalf of an app to alert the user.

That said, only the sound for alarms is fully customisable. Unlike Android 7, Android 8 took over control of notification noises / ringtones stopping app makers from providing their own noise selection. All I get for most apps is the default noise that Android 8 allows. Even though I can select others, it stays with the default noise.
Jonathan

Hadron · Aug 14, 2018

But as I said, it all works fine on my Pixel: I set my own notifications and they work as expected. So to me that sounds like the problem is Huawei's implementation of Android 8, as opposed to Android 8 itself. Or possibly that you have a very different selection of apps from me and most of yours aren't compatible with the way it works these days.

NX16 · Aug 15, 2018

Seems weird, my notification tone works as to what I've set it for. On the ringtones I have one set for my wife, one for work and one for general none of them work also if I set one of the system tones it always defaults to Aegean Sea which isn't listed for tones? Yet everything was fine until the update. Rich

dontpanicbobby · Aug 15, 2018

@nextens0 are you related to @NX16?

You cant use long ringtones for notification sounds.

A ringtone repeats so much because someone wants to talk to you. They have something to say.

Apps are things you open because you, by yourself want to do something. As long as that app opens why would you need a dedicated sound?

Hadron · Aug 15, 2018

Oh, I want different notification sounds for calendar alerts, received texts, emails, different message apps. If I want an app to make a sound to notify me I often like to know which app it was just from the sound, since that may tell me how important it is that I look at it right now.

But as I said, this all works fine in Android 8 on other devices. I got 8 back in October, and none of my apps lost the ability to set their own notifications at that point.

NX16 · Aug 16, 2018

My ringtones are not long, and as Hadron states I'm a long distance trucker, so I want to know if I need to answer my phone urgently or not. As we have said it worked perfectly before the update. We just want to find out what caused the problem and how to cure it. Rich

NX16 · Aug 20, 2018

Have been into our local Huawei centre, it's nothing to do with their system, they have checked the phone, backed up the phone and done a factory reset. Still the same problem. Don't you just love Google, fill your phone with stuff you don't need and screw up what you do!!!

Hadron · Aug 20, 2018

So it works on other phones, doesn't work on Huawei (or at least the Mate 10, or at least your Mate 10), and Huawei tell you it's nothing to do with them. If you accept that I think you are more easily convinced than I am. This is not being pro or anti any corporation, they will all try to pass the buck to someone else. I'm just following logic here: if it works on other Android 8 phones then it's not something that doesn't work in Android 8, and hence the cause is more specific than that.

I'd have used the opportunity to ask whether it worked on any of their phones. If it does, then it's something to do with your phone. If it doesn't, then it is a known problem and they knew it was a waste of time resetting your phone.

NX16 · Aug 22, 2018

I agree with you, it seems strange other phones are not having this problem, my wife's Samsung has just updated and no problems at all. Of course the other possibility is I have something on my phone ie an app that is causing the issue and the only way I can find that out is starting with a clean phone. Ok it's not in itself a major problem I'd just like to know why or what caused the problem after updating the phone. Rich

no ringtone selection for different apps

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