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DTMF tones disappeared from unlocked Galaxy s8

tastie

Lurker
Oct 24, 2016
5
0
I have an unlocked, universal s8 purchased at end of 2017. I've had intermittent problems with DTMF tones, but they are now totally gone, as is any option/settings to change DTMF settings. My old Galaxys had a setting for DTMF, and this phone DID have functioning DTMF when I got it.

I use TMobile. I have WIFI calling switched off.

It has most recent update

I have tried:

switching off VOLTE and going to 2G/3G network;
Turning on and off "keypad sounds;"
Turning on and off "notifications during call;"
Turning phone on and off;
Clearing cache/storage in phone app;
Every other suggestion found on the internet in the many forums that discuss this very problem.

NOTHING works. I cannot call stores, banks, or even the police without DTMF function!! What happened to DTMF and how do I get it back??
 

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