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    Phone won't charge with external battery anymore

    I have a Note 9 that charges fine with the OEM wired charger and cable. It also used to charge with my Anker external battery (13000 MAh) via the OEM USB-C cable, but no longer does. (The Anker battery works fine w/other devices, so it's not the problem.) The exact same problem is happening...
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    How can i change the number of icons in the pull down menu

    On my pull down menu, there used to be 4-6 icons by default (more accessible with two finger pull down of course). Somehow there are now 9 default icons, and they're pretty squished together. How do i change the number of default icons?
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    Help "Warning. Backup canceled"

    I've just started getting a pop-up box that says "Warning. Backup canceled. Please make sure you have a data connection and try again". Verizon is my carrier, and I've never gotten this before. Anyone else getting that? This isn't when im browsing the web; it's usually when I'm not using any...
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    Emergency contact app?

    I am looking for a free app that can display emergency contact info with a tap. Must be accessible even when the screen is locked. This would be useful if I have to go to the hospital and I'm knocked out or otherwise unable to give the information myself. Any suggestions?
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    Help Notification reminder doesn't always work

    I like to use the Notification Reminder (under Settings --> Accessibility --> Vision). It should remind me periodically if I've missed a call or text. Problem is, it doesn't always work, and I can't figure out what causes it to not work. After something that causes a notification, like a text...
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    Help Lollipop changed my text notification display?

    I just updated to lollipop on my (not rooted) note 3 (Verizon). Before this update, whenever I got a text, I'd get a notification. At that point I could do a pull down from the top and see who sent the message and a preview of it. After the update, whenever I get a text the only thing I see is...
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    Data on/off app

    I used to use the very simple Connection Manager to turn my mobile data on and off. I'd just tap the widget and it was that simple; much better than having to pull the screen down each time I wanted to turn data on/off. I just updated to lollipop, and now Connection Manager doesn't work anymore...
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    Help Text message notification in lollipop

    I just updated to lollipop. Before, when a text would arrive, I'd get a notification and when I did a pull down, the sender and part of the msg showed. Now, it only says "new message". How can I change this so the sender and message preview show again?
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    Help How to attach a file within email with Google chrome

    I have Gmail opened up within Google chrome. Tried to attach a file, but was not given the option to choose from My Files. I could only select pictures, videos, and downloads (my file was a download but didn't show up there). The same problem happened when I used the Gmail app. However, when I...
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    Help QuickPic no longer edits

    I've used QuickPic to view my photos since June 2014. It has an editing feature, which used to work well, but today I tried editing a pic and it said "load failed" and the edited version disappeared. Anyone else having trouble with this?
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    Help Weatherbug

    I've been using Weatherbug for a while and it works well. However, I think it was with a recent update that i can no longer get the weather when I travel, unless I manually designate the new area or turn on GPS. Before, I could get the weather of any area I traveled to, without turning on GPS...
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    Help Connecting one phone to another's mobile hotspot

    I tried connecting one Verizon phone to my Verizon phone's mobile hotspot network (2.4 ghz, wpa security). Didn't work; the first phone recognized my mobile hotspot network as present, and I never got the notification that the password was wrong (because I'm sure it was right). However I then...
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    Help Phone vibrates when I pick it up and there's a notification, but screen won't light

    My note 3 used to work in this way: if I picked up the phone and there was an unread text waiting, but the screen was dark, the phone would vibrate once and then the screen would light up. Now, in that same scenario the phone still vibrates once, but the screen doesn't light up. I think I...
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    Help Showing the pic of who you're talking to

    On an S4, how can you change the settings so that during a call, the picture of the person you're talking to will show on the screen? (Instead of just the Lock Screen) Can the Lock Screen feature still be active for all other times, without obscuring the pic of someone during a call?
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    Help Weatherbug location

    How do I make Weatherbug able to detect my current location and find the weather for it, rather than always stating the weather for my saved locations? And I'd like to do this with GPS off. I have a Samsung note 3 with Verizon.
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    Help Text message text size

    I just updated my Verizon note 3 with the latest Samsung update. Now my text messages are displayed with much larger text than before. I can pinch and shrink the text to the size I want, but after I exit the text program and come back, the size is back to big again. How can I change the default...
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    Best free antivirus/security software?

    What do others recommend for free Android security programs, and why? I have had a good experience with Lookout, but I don't think the free version can wipe your phone if stolen. Looks like the free Avira can do that. Are there other programs besides those two that are really good?
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    Calling app with phone number

    I'm looking for a free app that I can use to make calls, which will show a different phone number than my actual cell. There are legitimate reasons I'll need to keep my cell # private in rare circumstances. (It looks like Google voice can give me a new # to receive, but not make, calls from. But...
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    Swype alternatives

    I've noticed that Swype no longer lets me set accuracy vs speed, a useful feature when it still existed. The accuracy is really not as good now as in former versions, I'm finding. Anyone know of a good (and free) Swype alternative, that allows swiping rather than tapping? I've already tried the...
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    Text message backup

    I'm looking for a text and SMS backup app. Willing to pay up to $10 though I can't imagine any apps cost that much. Just got an Amazon credit I want to use. I really want an app that backs up texts into .txt, .doc, .csv or other easy-to-read files, and also backs up MMS. I don't want an...
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    Help Wi-Fi turning on and off

    When I try to turn my Note 3 Wi-Fi on with a single tap, it repeatedly turns itself on and off. Never had this happen before. I am using the pull down menu to turn the Wi-Fi on and off as I've always done. Anyone else experienced this and know how to fix it?
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    Help Button vibration

    I'd like to turn off the vibration that happens when pressing the menu or back "buttons". How do I do this on a galaxy s5?
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    Help Avoid update notifications for bloatware

    I have a non-rooted Samsung Galaxy Note 3 with Verizon. No plans to root. I get Google Play notifications to update software that I don't use and wish I could remove, but apparently can't without rooting. Is there at least a way that I can stop the notifications from occurring? Two such apps...
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    Help Turning off the Google search sound

    When my phone is on silent, and I am using the Samsung keyboard, hitting the microphone key (the one that lets you do speech to text) still causes a brief sound letting me know to start talking. How do I turn off that sound?
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    Help Get rid of alarm icon

    I was testing out the alarm function with Google Now, and I told it to "set alarm for 30 seconds from now". An alarm was set, but 30 seconds later it didn't ring and the alarm icon stayed at the top...I opened the Alarm app and there was no active alarm I could disable. Tried restarting the...
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