4G/SD Card Update (4G rolls out 9/29/11)

[AcesFull]

Still reading the same. Shipped or in the process of shipping, but no shipping information, and no box at my office.

Just got an email saying the package has shipped. A tracking number was provided, and Fedex has the package as due to my office by 10:30 am.

 

[blkbeltkid17]

Fingers crossed for ya man

 

[AcesFull]

Tablet and dock arrived.

 

[sm24]

Tablet and dock arrived.

Got mine too. Shipped out on Monday night and back on my desk Thursday morning. Not as awful a process as I had anticipated.

 

[romshark]

My box to mail it arrived on Monday. Sent it out the same day, and got it back today.
It does appear to be the same unit I sent out. I factory reset it prior to the upgrade. At first I thought it was a new unit because it had that plastic cover on it that said what the buttons and indicators are. But when I peeled that off, my Zagg screen protector was still on under it.
Now to root it

 

[chambers7867]

how are uploads and download speeds?

 

[AcesFull]

how are uploads and download speeds?

Like using a good wifi connection. In other words, fast.

 

[blkbeltkid17]

Like using a good wifi connection. In other words, fast.

Ahhh very nicw

 

[riskyxoomer]

I guess I hit the upgrade bottleneck. I shipped mine to them last Monday the 3rd. Although FedEx delivered it on the 4th to them, they didn't claim to receive it until the 5th. Online status showed "RMA Processed" on the 6th, and has "This device has shipped or is in the process of being shipped back to you. If no tracking information is available, please check back at a later time to allow our system time to update..." at the top of the status still. Called yesterday and all they would say is that I should receive it by the 12th. We'll see if they really ship it back today.

I'm curious if everyone shipped theirs to Elgin, IL, or if they have multiple upgrade locations. If they do have multiple locations, it would be interesting to see if certain ones are slower than others.

 

[jonw757]

My upgrade status said received on the 4th, processed on the 5th and shipped. Just got a tracking number this morning that it will be shipped today overnighted for tomorrow.

Check your order again here https://globalrepairtools.motorola.com/serviceandrepair/device/index/en-us/trackrepair/
Should hopefully have a tracking number.

 

[riskyxoomer]

No, I was copying the info off that site as I was typing that message. All the shipping info is still blank, and no email since the one saying they received it. Sounds like I'll be at least a day behind you. Maybe I'll get my shipping info tomorrow.

 

[jonw757]

You won't get any additional emails, just have to check the updates yourself till the tracking number is there.. really shitty process

 

[inkdesigner]

Has anybody called Verizon and asked for a credit on their bill for the time the Xoom was out of your hands for the upgrade? With the new delays, some folks are being without their device for over a week and it is certainly not fair to pay for 4 weeks of service when you only have the device for 3 weeks.

 

[riskyxoomer]

Yeah, Motorola keeps digging their hole deeper and deeper. Good thing for them Google decided to buy them out...

 

[sm24]

I guess I hit the upgrade bottleneck. I shipped mine to them last Monday the 3rd. Although FedEx delivered it on the 4th to them, they didn't claim to receive it until the 5th. Online status showed "RMA Processed" on the 6th, and has "This device has shipped or is in the process of being shipped back to you. If no tracking information is available, please check back at a later time to allow our system time to update..." at the top of the status still. Called yesterday and all they would say is that I should receive it by the 12th. We'll see if they really ship it back today.

I'm curious if everyone shipped theirs to Elgin, IL, or if they have multiple upgrade locations. If they do have multiple locations, it would be interesting to see if certain ones are slower than others.

Mine also went to Elgin. Shipped on the same day you did but got mine back on the 6th. Something must have gotten pretty screwed up that they are now almost a week behind. I couldn't believe my experience went so smoothly as I was expecting a mess. Now I see the mess I expected. I love my xoom but Motorola and vz really screwed the customers by over promising on delivering 4g "in the second quarter" and now botching the upgrade

 

[jonw757]

Got mine this morning around 9:45. Speed is great, getting 15+plus Mbps down and 5+Mbps up.. thats awesome

 

[riskyxoomer]

Well, they did update the shipping info yesterday afternoon, I got an email stating it had shipped in the middle of the night, and it showed up this morning about 10:20....

 

[Kappy79]

My upgrade was very fast. FedExed to Moto Friday got it back with 4g and 3.2.2 Tuesday morning.

Sent mine Friday and it came back today, plus it came with a standard dock (kinda cool) as a token of thanks for waiting for LTE. I noticed that the LTE/sim card cover now sits flush. Also the new market is installed on the Xoom (according to the sheet in the box). There was a system update when I finally got the Xoom booted (first boot out of the box was a long one!) After another long reboot I was greeted with. Android 3.2.2, build HLK75D, though I have no idea what build it was before (didn't look before pressing update). 4g is nice and fast! I will report on battery life a bit later.

 

[Caveman419]

I finally got mine back today and I should be happy, but I came home from lunch to find my $800 XOOM sitting on the porch. FedEx dropped it off without requireing a signature. It was leaning up against the outside of my door for everyone walking by to see. I am lucky that it was still there. This is how loyal customers are treated. Horrible service, just plain horrible!

 

[zetroc]

I'm going to have to upgrade my phone, now that I know what 4G is like... I can't go back to 3G... I just can't!

My XOOM came in today dripping with 4G LTE goodness. I had sent it in last Friday. Since I intend to use the crap out of the 4G (up to 1 GB that is), I will not be able to truly test the battery life. I'll report back in a week or so once I've slowed down my use to more average use. I'm excited!

Oh! And the dock is pretty sweet.

 

[Natacha]

Got my Xoom back, but I cannot reinstall the online Market Store apps or maybe I'm not even supposed to, it keeps telling me that there is no device linked and I don't know how to fix this? Right now I no access to any apps. Any ideas?

 

[FragDroidX]

Got my Xoom back, but I cannot reinstall the online Market Store apps or maybe I'm not even supposed to, it keeps telling me that there is no device linked and I don't know how to fix this? Right now I no access to any apps. Any ideas?

Do a factory reset. You will have to enter your login credentials again but it should fix the problem.

 

[3devious]

I got mine yesterday. The speed's OK. Not quite the 50meg/second Sanjay boasted, but that's par for the course with people like him. It's a little faster than when connected to my wireless (G) router but at least I finally got everything I paid for and can forget about Motorola now.

 

[sm24]

I'm definitely seeing a decrease in battery performance but for me its not a problem. It gets me thru the day but when I put it away for the night I've been consistantly under 10%, where before the update I rarely dipoed under 40%.

 

[blkbeltkid17]

I'm definitely seeing a decrease in battery performance but for me its not a problem. It gets me thru the day but when I put it away for the night I've been consistantly under 10%, where before the update I rarely dipoed under 40%.

That doesn't sound too good