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Support Alcatel Onetouch Pixi Encryption help

Discussion in 'Android Help' started by Sugar218, Jun 25, 2016.

  1. Sugar218

    Sugar218 Lurker
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    Jun 25, 2016
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    Hi guys,

    So I went to encrypt my prepaid Straighttalk Alcatel Onetouch Pixi, and it asked for the "password to decrypt storage". I have never encrypted this phone before. I forgot to do a factory reset before doing this, but since I thought it was new when I purchased it from Walmart (not labelled refurbished), I didn't think I needed to. I need to know how to get this password, or how to exit the encryption process (data loss is fine). It also keeps making a pinging sound every 10 seconds. I don't know if this has any significance, but I figured It wouldn't hurt anything.

    Thank you so much!
     

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    #1 Sugar218, Jun 25, 2016
    Last edited: Jun 25, 2016
  2. Sugar218

    Sugar218 Lurker
    Thread Starter
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    Jun 25, 2016
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    Female
    Also, I don't have a computer
     

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