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Alcatel Pop Astro Removed root, Play Store won't ever open again

Discussion in 'Android Devices' started by Justin Valla, Jul 8, 2017.

  1. Justin Valla

    Justin Valla Lurker
    Thread Starter

    I'm borrowing a phone for WiFi and stuff and I saw a lot of the apps in the Play Store you need root for so I went ahead and rooted it. Used KingoRoot, the directions on how to root for that phone are completely correct it just takes a few tries, I don't know how I finally got it. I was looking up some different things you should do with root and watched this YouTube video. I only have my phone and a library computer which does not recognize usb (ever). He said to install Freedom in that video and I didn't know what it was, it looked cool. This seems like a problem a lot of people have had on the internet with Freedom.apk making Play Store not open. I didn't know what SuperUser was so I removed root right after I uninstalled Freedom.apk because I recognized what I was doing. SuperUser popped up and I just wanted my phone back so I went to remove root. Now the hosts files need to be changed. Please help. No root.
     


    #1 Justin Valla, Jul 8, 2017

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  2. Phalon4

    Phalon4 Android Enthusiast

    I rooted my Alcatel Fierce 4 and had that problem but it really wasn't a big deal because it wasn't my primary phone I use everyday. But I just logged back into my phone with my Google account and went to Google Play Store in the phone settings and uninstall that update then reinstall Google Play Store because it started working again and it was an update available.
     
    #2 Phalon4, Jul 8, 2017
    Last edited: Jul 8, 2017
  3. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Removing superuser means you can't grant root privileges to user apps any more. It might have been better to try to sort your problem out before removing that, since removing it limits what you can do.

    Can you find the offical firmware for this phone and reflash it? That will remove root, but also undo any other changes Kingo might have made to the system (these "rooting apps" don't always do a very clean job).

    The "Freedom" app's purpose is piracy, so had you been asking for help to make it work the forum rules would forbid us from helping (but getting rid of it is a safe topic ;)).
     
    #3 Hadron, Jul 8, 2017
    tube517 likes this.
  4. Justin Valla

    Justin Valla Lurker
    Thread Starter

    The girl at Alcatel said it shows that screen because it doesn't recognize a carrier. She said the phone has to be installed with the factory firmware at the repair center.
     
    #4 Justin Valla, Jul 8, 2017
    Last edited: Jul 10, 2017
  5. Justin Valla

    Justin Valla Lurker
    Thread Starter

    ?
     
    #5 Justin Valla, Jul 10, 2017
    Last edited: Mar 25, 2018
  6. Justin Valla

    Justin Valla Lurker
    Thread Starter

    ?
     
    #6 Justin Valla, Jul 28, 2017
    Last edited: Mar 25, 2018
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