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Amazon and Ring apps not loading properly on wifi

Discussion in 'Android Devices' started by HoesLoveOreos, Oct 26, 2021.

  1. HoesLoveOreos

    HoesLoveOreos Lurker
    Thread Starter

    I've had this issue with my pixel 4a and now my s21

    Randomly the amazon and ring apps would stop loading properly when connected to wifi but work fine on LTE

    Suddenly I won't be able to load my orders or can't click on review images or product images. It just keeps on loading

    Ring will take a while to load the dashboard or event history

    Tried clearing the cache and storage, reinstalling the apps and 2.4 and 5ghz bands

    The apps work fine when on lte so I'm thinking it doesn't like something with the wireless connection. I'm using a netgear xr500 router

    Rebooting the phone fixes it for a little while before they start acting up again

    All other apps are fine and amazon/ring have no issues on a iPhone x that is on the same wifi and all other network devices don't have any kind of connectivity issues

    Any ideas please? I'm at a loss here
     



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  2. Dannydet

    Dannydet Extreme Android User

    You did reboot the router, correct?
     
  3. HoesLoveOreos

    HoesLoveOreos Lurker
    Thread Starter

    Yes, numerous times

    I narrowed it down at this point being the amazon and ring app on an a android operating system not like something on my wireless network
    My final test was connecting to the free wifi provided by my isp and the apps worked fine

    Not sure what setting on the router for my network setup might be causing this because all other apps and devices work as intended
     

Samsung Galaxy S21 5G Forum

The Samsung Galaxy S21 5G release date was 29 January. Features and Specs include a 6.2" inch screen, 64MP camera, 8GB RAM, Snapdragon 888 or Exynos 2100 processor, and 4000mAh battery.

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