Help app windows keep closing randomly??

[Matt_2662]

hey all,

i've been noticing this happening for awhile now.. for some reason my app windows will close randomly- no warnings, no errors, i tap the Recents key and apps that i had open are now gone.

there doesn't seem to be any pattern or consistency to this, i'll just eventually notice after doing things in other apps, that when i tap the Recents key, one (or more) have closed- in some cases i've had multiple apps open and they've all closed- ie, tap the Recents key and it's blank.

for example, just recently i had the Facebook app open (along with a few others), and when i went back to open it from the Recents key, it was gone. i've also noticed the same thing happen with the Instagram app, but i believe there are others..

so i'm assuming this isn't supposed to happen? my only thought was maybe apps are crashing when too much stuff is open at once, thought it's a pretty high end phone, and i typically only have 3-4 apps open at the same time, at most.. or maybe apps are closed automatically if they're open for too long with no activity? i can say that in some of these cases the apps had been open for hours or in some cases days by the time i noticed they were closed..

any help would be greatly appreciated, thanks!

 

[Matt_2662]

This happened to me again- I had a couple of Chrome windows open, Instagram and the email client- I checked something in one of the windows, pressed the Recents key to switch to another window, and all the windows were gone- with the message “no recently used apps”.

This can’t be normal, app windows should not just close unexpectedly with no warning; has anyone run into this issue?

 

[Matt_2662]

Good to know, thanks.. interesting bit about rebooting the device; this hadn't happened (that I noticed anyways) prior to my last update, and I realized that I had recently done a reboot due to an OS update, so that might help explain why this hadn't happened for some time, though now I guess it's just a matter of time before it happens again.

Does anyone know if Marshmallow fixes this issue?