AT&T Pre-order - shipping - received discussion thread

[walkerakl]

but i've never had to do that before, even when I order online. The contract gets accepted when you activate the phone. I'm not going to accept a contract for a phone that I don't have. I'm pretty sure she's just blowing smoke at this point.

 

[Jceinc]

I'm premier. Mine shipped today via second day ups . Was told overnight by AT&T

 

[Jsucool76]

but i've never had to do that before, even when I order online. The contract gets accepted when you activate the phone. I'm not going to accept a contract for a phone that I don't have. I'm pretty sure she's just blowing smoke at this point.

Definitely a possibility. I would just hang up and call back and talk to someone different. (or close the chat window and open a new one )

 

[SamMax]

but i've never had to do that before, even when I order online. The contract gets accepted when you activate the phone. I'm not going to accept a contract for a phone that I don't have. I'm pretty sure she's just blowing smoke at this point.

No I definitely had to accept the terms by email or they said the order wouldn't ship.

 

[Jsucool76]

No I definitely had to accept the terms by email or they said the order wouldn't ship.

I dont think I had to do that, but during the pre-order process on the website I'm sure I had to check a box that said "I agree to the terms and conditions laid out in....<document name here>

 

[euna78]

hmmm, i pre-ordered from at&t online on 10/25 around 3:20pm but mine still show "processing" pending shipment. (premiere account)

When I logged in to AT&T, they are charging me activation fee even though I haven't received any shipping notification or anything. GRRR
This is pretty messed up...

 

[Jsucool76]

When I logged in to AT&T, they are charging me activation fee even though I haven't received any shipping notification or anything. GRRR
This is pretty messed up...

Call up customer service and have it waived. I haven't paid an activation fee on any of our 5 lines in 4 or 5 years. Tell them you talked with someone in an AT&T store before pre-ordering the phone, and they told you those who pre-ordered online didn't have to pay an activation fee or something dumb like that.

 

[SamMax]

Call up customer service and have it waived. I haven't paid an activation fee on any of our 5 lines in 4 or 5 years. Tell them you talked with someone in an AT&T store before pre-ordering the phone, and they told you those who pre-ordered online didn't have to pay an activation fee or something dumb like that.

lol that's my line. I don't like those silly activation fees either.

 

[james27007]

I dont think I had to do that, but during the pre-order process on the website I'm sure I had to check a box that said "I agree to the terms and conditions laid out in....<document name here>

If you buy the phone for $300 it includes a required 2 year contact that you must agree to. When I ordered online, it was part of the ordering process. You may need to call AT&T to get that sorted out

 

[FrGn29]

hmmm, i pre-ordered from at&t online on 10/25 around 3:20pm but mine still show "processing" pending shipment. (premiere account)

I also ordered my on 10/25 @11:45am PST (premiere account). It still says processing shipment.

 

[FrGn29]

I also ordered my on 10/25 @11:45am PST (premiere account). It still says processing shipment.

Sweet. Just got my tracking number from fedex! Anxiously waiting!

 

[Elantric]

I just checked the AT&T Forums -
Heard Galaxy Note II is starting to ship Monday! - Page 15 - AT&T Community Support

Its (9:00PM Pacific Time) , and Looks like AT&T is continually working all night updating folks (who thought things were over at 6:00PM today) with positive news of ship confirmations and tracking numbers.

So if you still have not got your tracking number yet from a pre-order - there's still hope that you may have good news in the morning .

 

[Rtlsnksteve]

Finally got my shipped email and tracking number. I'm curious if AT&T will ever address the issue and explain the shipping delay. I'm just more curious than anything at this point.

 

[bucsfan]

Can't believe I almost cancelled my order last night after being told it was on back order I actually pressed the cancel button but decided to wait untill the morning glad I waited because it shipped

 

[FATHERFORD]

Had the local store call me last night to state mine was in and to come pick it up Friday morning.

 

[k3Ck]

Mine is a few towns over now according to FedEx, should be here in a few hours. My power just came back on after losing it for the second time (fking hurricane and then snow storm). Today will be a good day...

 

[james27007]

Mine is a few towns over now according to FedEx, should be here in a few hours. My power just came back on after losing it for the second time (fking hurricane and then snow storm). Today will be a good day...

Glad you are safe and really cool about the phone

I'll see mine on Friday and it is 1/2 way here

 

[richardgil]

Pre-ordered 11/4 got my email yesterday 11/7 saying it should be here 11/9 by 4:30pm via FEDEX. I actually cancelled the order yesterday (11/7) around 5pm because it still said processing and I thought it was going to be on backorder because I ordered it so late. Glad to see they did not acknowledge I cancelled and sent it anyways

 

[james27007]

Since it looks like AT&T finally shipped the pre-orders yesterday...​

Is there anyone who ordered on or before 11/5 and has NOT received tracking info?

If you have not received tracking info, post

• When you ordered?
• How you ordered (AT&T Website or over the phone)?
• If you are premier/business/normal account?
• What shipping method did you pick?
• AND did you agree to the 2 year contact/extension?

Not that it will really change anything (and I apologize for that as I wish I could change that), it would just be interesting to see if something went wrong.

 

[k3Ck]

Should be just a little while longer. Waiting sucks...

 

[MareLuce]

Chatting online with an att csr -- trying to see if I can get some shipment love tonight. She's telling me I have to accept "terms and conditions" and accept my new contract before my phone will ship. Any knowledge of this? I'm quite sure it's not the case, but I just want to confirm before I break her smooth down.

I was told this twice, and then the 3'rd person said that with my type of account
(Corporate, but personal responsibility for payment each month till I submit expense report, so to AT&T, I believe they call this a "Personal Responsibility" business account)
with my type of account, you accept the T's and C's when you activate the phone. Which is how it should always be in my opinion. Why create an extra hurdle to shipment?

But if you have a different type of account, ymmv.

 

[RalfyJ]

Should be just a little while longer. Waiting sucks...

Im beyond jealous...Mine isn't "expected" until the 10th! I should've just paid

that extra 14 bucks

 

[k3Ck]

Im beyond jealous...Mine isn't "expected" until the 10th! I should've just paid

that extra 14 bucks

Still waiting. Looking outside every time I hear a bird fart. Waiting sucks.

 

[robhs]

Really jealous of you guys. I really want this phone, but I am not eligible for an upgrade until next May. Can't afford to pay full retail price.

 

[Jsucool76]

Im usps and im expected the 9th