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Support Cannot Slide to Unlock Screen

Discussion in 'Android Devices' started by jfreed1, Aug 5, 2011.

  1. jfreed1

    jfreed1 Lurker
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    Aug 5, 2011
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    I have only had the phone less than a month, tonight everything was fine until i went to check my phone. I pressed the power button to light the screen then slide down to show the unlock page. the screen does not respond. I cannot power on and off because the screen is locked. I have taken the battery out and when it booted again I still have the same issue. Even if someone is calling the screen will show the call and the phone will ring but the screen will not respond to touch. Removed the screen protector bought at Verizon and still nothing. PLEASE HELP! this is a business phone and I cant go a day without being able to be on it.
     

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  2. untitled1

    untitled1 Well-Known Member
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    Aug 21, 2010
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    I can't solve your problem, but if you use a hands-free doohickey with an answer button, you should be able to at least answer calls until you get the screen deal resolved.
     

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