I've read MANY threads on MANY sites trying to figure out what exactly the issue is here and NONE of them seem to be having the same problem... And quite frankly after spending the past two hours freezing the library trying to fix this I'm about ready to throw the stupid thing out the window... Every time I try to connect to my laptop all it does is charge my phone. Okay... I've got a 64-bit Windows 7 Operating system before anyone asks... And I've tried everything I could find that might possibly fix this. -USB bugging on/off no difference. -All USB settings, nothing. -Three different cords, nothing. I've been trying to update my softwear and this is really starting to aggravate me... It doesn't help that the people that work at the AT&T store in my town are totally useless... Any ideas??