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Support Cant get Evo to sync to pc

Discussion in 'Android Devices' started by joshk56, Sep 28, 2010.

  1. joshk56

    joshk56 Member
    Thread Starter
    5

    Sep 27, 2010
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    so i get my evo yesterday i try putting music on it, download sync 2.0.40, install it. I open htc sync, plug in my evo via USB and nothing happens. Ive tried uninstalling and reinstalling sync a couple times now and i cant get it to work. when i plug my phone in to the computer i get the notification on my evo saying debugging is allowed. Im starting to get really frustrated can anyone help?

    thanks,

    Josh
     

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  2. Rigmaster

    Rigmaster Well-Known Member
    143

    May 4, 2010
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    Make sure you have the recent HTC update by going into Settings-Phone-HTC Updates. After updating (or confirming you have the most recent update), then try 1) opening HTC Sync on your PC and plugging in your Evo.

    I had the same issue (without the debugging message) and cleared it up by making sure everything was updated.

    While you're at it, make sure you have the latest PRL to that hasn't been pushed to everyone. My wife gets push notifications on her Evo, but I have to check manually or wait weeks to months before I get notification.
     
  3. joshk56

    joshk56 Member
    Thread Starter
    5

    Sep 27, 2010
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    I didnt have the PRL update, so i get that, reinstall sync, restart my computer, open sync, plug my evo in, and still nothing. I dont know what else i could possibly do to get this to work.

    Anybody?
     
  4. Rigmaster

    Rigmaster Well-Known Member
    143

    May 4, 2010
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    Shut off and restart phone not the pc.
     
  5. joshk56

    joshk56 Member
    Thread Starter
    5

    Sep 27, 2010
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    5
    wow how did i not think of that. thanks man i got it goin
     
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