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Comprehensive list of known issues?

TJS_03 said:
I browsed through the whole thread, a few of these might be duplicates, so sorry in advance for that:

- camera button does not work
- wifi does not work consistently - does not stay connected, or shows connected but browser / apps state 'no internet connection'
- GPS is not accurate
- Several software bugs
-(clicking on Facebook app launched the camera!?!?)
- phone does not light up when receiving a txt msg (yes, the notification settings are correct)
- Phone will use notification ringtone for some contacts, but not others
- Screen will flash before answering an incoming call (on and off...makes it hard to answer call)
- voicemail is consistently crashing, needing to forcestop....happens almost hourly
- apps consistently running in the background (and after reboot) that were never started (always having to use advanced task killer - instant messenging, sprint navigation, alarm clock, camera, music, nfl mobile live, moxier, ) these all seem to NEVER go away
- overall just seems a bit slow / laggy (swithcing between screens, apps, etc). I would blame this on 1.5 and not the phones hardware...

I'm sure there are others that I can't think of right now.

I'm crossing my fingers that 2.1 will take care of a lot of these...but who knows when that will be here...:mad:
Click to expand...

- Hold the camera button down to access camera
- Check your wifi signal
- Update to CL14 for network-assisted GPS if you haven't already
- Which software bugs?
- The Facebook that comes packaged with the Moment is just a browser link. Search Facebook for Android for the official Facebook app.
- CL14 helped a bit with screen flickering. SDX kernels help even more.
- Get a new visual voicemail app from the market.
- Root your Moment and delete the pre-packaged apps that suck battery.
- See above.

I installed joeykrim's SDX 1.9.1 kernel and my Moment went from a little frustrating to an awesome phone. It's super easy to do that now with the Sprint Update Utility - it's almost idiot proof! In fact, most of your problems can easily be solved by switching to the SDX kernels.
 
kenbanks said:
And yet, this phone still exhibits a critical problem. It can lose all cellular
data capability and cause calls to hang, such that you cannot END them
without having to remove the battery.

KenB
Click to expand...
I just had this happen to me when I attempted an outbound call. I think I could still use data though (I had just listened to a VM through Google Voice). I had to pull the battery to end the "call" that was not actually connecting and like your example, the end button did nothing to end the call.
 
...

cosine83 said:
- Hold the camera button down to access camera - uhh....of course? tried this..
- Check your wifi signal - wifi sig is excellent in multiple locations
- Update to CL14 for network-assisted GPS if you haven't already - already had done the update
- Which software bugs? - the ones I listed on the following lines
- The Facebook that comes packaged with the Moment is just a browser link. Search Facebook for Android for the official Facebook app. - yes, yes, i realize this..not talking about pre-packaged facebook mobile
- CL14 helped a bit with screen flickering. SDX kernels help even more. - thanks, i'll look into this!
- Get a new visual voicemail app from the market. - shouldn't have to! The one that comes with the phone you pay for should work!
- Root your Moment and delete the pre-packaged apps that suck battery.
- See above.

I installed joeykrim's SDX 1.9.1 kernel and my Moment went from a little frustrating to an awesome phone. It's super easy to do that now with the Sprint Update Utility - it's almost idiot proof! In fact, most of your problems can easily be solved by switching to the SDX kernels.
Click to expand...
 
Sounds like you got a borked phone. I'd take it in for a replacement if you've got equipment protection. I got mine replaced for a couple of the same problems you're having.
 
On two occasions I have powered my phone off at night with 40% or 30%battery life left. When I power the phone back on in the morning, the battery is totally dead. Nothing happens at all until I recharge the battery. Has this ever happened to anyone else?
 
TJS_03 said:
I browsed through the whole thread, a few of these might be duplicates, so sorry in advance for that:

- camera button does not work
- wifi does not work consistently - does not stay connected, or shows connected but browser / apps state 'no internet connection'
- GPS is not accurate
- Several software bugs
-(clicking on Facebook app launched the camera!?!?)
- phone does not light up when receiving a txt msg (yes, the notification settings are correct)
- Phone will use notification ringtone for some contacts, but not others
- Screen will flash before answering an incoming call (on and off...makes it hard to answer call)
- voicemail is consistently crashing, needing to forcestop....happens almost hourly
- apps consistently running in the background (and after reboot) that were never started (always having to use advanced task killer - instant messenging, sprint navigation, alarm clock, camera, music, nfl mobile live, moxier, ) these all seem to NEVER go away
- overall just seems a bit slow / laggy (swithcing between screens, apps, etc). I would blame this on 1.5 and not the phones hardware...

I'm sure there are others that I can't think of right now.

I'm crossing my fingers that 2.1 will take care of a lot of these...but who knows when that will be here...:mad:
Click to expand...

Camera button issue seems to be with individual phones, not all of them.

wifi issue is ongoing, but usually has to do with logins.

CL14 fixed gps

software issues are related to drivers or lack of specific phone support

Facebook/camera thing could have to do with app returning to a previous use state

Phone has no notification light. Best that could happen is to light up the soft keys.

Contact issue is probably due to lag in loading tones

Screen flash issue will be added to OP, I hear about that a lot.

Voicemail issue doesn't seem widespread

apps running in background is a common issue, and no one can decide whether its a true issue or not except when an app keeps phone from sleeping.

overall lag is a combination of poor memory utilization, bad drivers, and the 'hacked' version of Android the phone has to run.
 
Add this if you could:

Android 1.5 has trouble connecting or even seeing hidden SSID WiFi connections [WPA2 Enterprise]. It's a big problem for campus going people who want to use certain WiFi connections on their Android 1.5 equipped device but can't even see the damned network...
 
Valis said:
If I try making a call when an app is downloading it completely locks up my phone. I can't end the call. It just hangs until it closes itself out after a few minutes. Anyone else have this happen?

Also, I always hit the speaker button when I'm talking to someone. Not really an issue just annoying.

Otherwise very happy with the moment.
Click to expand...


I dont hit the speaker button,i hit the mute button and have to call the person back b/c it wont come off of mute..Its very frustrating..Im hoping that with the update that is supposed to be coming all the little quirks will be fixed..the phone overall though is the most awesome phone ive ever had and i love it!!
 
Zumaki said:
I don't know if 3rd party program interference really qualifies for this list... its really an issue that the sportstap devs need to address, isn't it?
Click to expand...

True, not really a known issue for the phone itself, but rather a known issue for an app for the phone.
 
I have the radio lock ups everybody is talking about. Removing battery is the temporary solution I use. Also google voice hangs everytime I turn on the phone, I have to force close it.
 
toefer said:
It may have been mentioned before, but I've seemed to notice I lose an internet connection for a bit, whenever I try to download a lot of things.

It's happened twice, but that's enough for me to feel like it's a trend, and I'll see if it continues to happen.

A couple days ago I downloaded probably 7 or 8 apps from the market, and by the 7th or so, it seemed to stall, and not do anything. I killed all the running apps, and then tried to play some of the games I downloaded, and none of them were able to connect to the internet (for high scores, or for the instructions, or whatever else).

Same thing happened again yesterday.
Click to expand...

Same thing happens to me. Looks like the phone is transmitting but no receive. I normally have to turn the phone off and back on to get data working again. My phone came with the CL14 update so I hope 2.1 fixes this. I came from a TP2 (gave to wife) and I really like this phone. I just hope the fix some of these bugs or I might have to go back to a TP2. Battery life was better and the data connection was always rock solid.
 
Since doing the update, I've been experiencing some weird glitches:

1. Phone randomly loses data connection completely. My husband has a Pre and we'll both be at the same place, but he'll have connection and I don't. Sometimes I have to reboot the phone to get service to come back on.

2. Screen randomly turns on and off sometimes. I have to pull the battery out to get it to stop. Not sure what triggers it.

3. Dialer will not dial out sometimes.

4. Cannot answer a call sometimes.

I called Sprint and they told me to bring it in. I haven't had a chance yet, but I'm hoping these things aren't commonly associated with the recent update.
 
Ms_Kady said:
Since doing the update, I've been experiencing some weird glitches:

1. Phone randomly loses data connection completely. My husband has a Pre and we'll both be at the same place, but he'll have connection and I don't. Sometimes I have to reboot the phone to get service to come back on.

2. Screen randomly turns on and off sometimes. I have to pull the battery out to get it to stop. Not sure what triggers it.

3. Dialer will not dial out sometimes.

4. Cannot answer a call sometimes.

I called Sprint and they told me to bring it in. I haven't had a chance yet, but I'm hoping these things aren't commonly associated with the recent update.
Click to expand...
I haven't had the first two issue or the last issue, but I have had #3. My phone has had CL14 since I got it, so I can't say whether it is update related or not.
 
Ms_Kady said:
Since doing the update, I've been experiencing some weird glitches:

1. Phone randomly loses data connection completely. My husband has a Pre and we'll both be at the same place, but he'll have connection and I don't. Sometimes I have to reboot the phone to get service to come back on.

2. Screen randomly turns on and off sometimes. I have to pull the battery out to get it to stop. Not sure what triggers it.

3. Dialer will not dial out sometimes.

4. Cannot answer a call sometimes.

I called Sprint and they told me to bring it in. I haven't had a chance yet, but I'm hoping these things aren't commonly associated with the recent update.
Click to expand...

Funny you should mention #2. The other day my screen started turning on and off. It'll do it randomly for about 30 seconds then stop. I really hope the 2.1 update takes care of these issues. I guess if it doesn't then I'll step up to the EVO when it becomes available. Who am I kidding - that's gonna happen anyway :-)
 
LOL...that reminds me of this one time while I was driving and I made a call. It went to my friend's voicemail, so I left a message. When I was done, my phone wouldn't end the call even though I pushed the "end" button repeatedly. The whole time, my friend's voicemail is still recording! I finally had to pull the battery out to get it to stop. I'm surprised my friend hasn't asked me about that yet, hehe. :p
 
Ms_Kady said:
LOL...that reminds me of this one time while I was driving and I made a call. It went to my friend's voicemail, so I left a message. When I was done, my phone wouldn't end the call even though I pushed the "end" button repeatedly. The whole time, my friend's voicemail is still recording! I finally had to pull the battery out to get it to stop. I'm surprised my friend hasn't asked me about that yet, hehe. :p
Click to expand...
I have had that issue multiple times.
 
I can attest to the data signal loss issues. They happen usually while driving. Here is a short list of other issues I have found:

1) Pull enough data over the cell network and Pandora will die (about 4-6 songs) and require the phone to be rebooted.
2) Remembered hidden wireless networks will occasionally have to be re-added to the list in order to be found.
3) The GPS receiver will just stop functioning sometimes necessitating a restart of the phone.

The good news is that the phone can be restarted without pulling the battery or performing a complicated action (like sliding the ringer switch three times while holding the power button down). And the phone actually starts up much faster than my previous phone (Palm Pre).

At this point, I'd rather have a bunch of unknown Android 2.1 bugs, than a bunch of known Android 1.5 bugs.

-Mike
 
surferbear said:
yes i am haning the same problem, seems to be people on cells?
Click to expand...
That's just the nature of the visual voicemail system. It compresses the data and that ruins the quality. The VM will sound fine if you call into voicemail.

Google Voice messages sound the same.
 
Ms_Kady said:
1. Phone randomly loses data connection completely. My husband has a Pre and we'll both be at the same place, but he'll have connection and I don't. Sometimes I have to reboot the phone to get service to come back on.

3. Dialer will not dial out sometimes.
Click to expand...
I've had these happen to me several times. Sometimes my data connection will simply stop working. But the icon still shows that I have several bars and it doesn't drop to 1X or anything, it still says EV. Normally happens in the browser, but it seems like it can happen anytime I'm pulling a lot of data.

Anyway, when the data connection dies, I have two options: restart the phone or wait. Sometimes it'll start working again after several minutes. Also, when the data connection dies, attempting to make a call results in the phone locking up. Not entirely - I can still navigate the menus - but the notification area will show that I am on a call even though it never connects. Pressing end doesn't help. Using the menu button and tapping "End Call" doesn't work. Nothing works. If that happens, my only option is to pull the battery, because even holding down the End button doesn't allow it to power off.

If the 2.1 update doesn't fix this, maybe I should try to swing a new Evo 4G when they come out. Get my phone replaced a few times, every time have the same issues, eventually demand a replacement...
 
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