Do not receive 100% of my texts on HTC Hero

[alistair182]

SMStoMailbox Lite has worked for me. Would recommend it thoroughly to anyone else in this thread still having trouble and waiting for their incompetent network provider to help them.

Got a text last night to my email account but not to my phone, confirming it works though have absolutely no idea why this app can receive the messages but the phone itself does not!? Anyone more technically minded please feel free to step in if you have an explanation!

At least now I have a way to ensure what I am missing and to actually read those messages, but cannot help feeling this makes it all the more clear it is a software issue that should be easily resolvable.

Emailed TMobile customer services three days ago and am still waiting on a reply btw.

Would thoroughly recommend anyone here who hasn't done so already should get in touch with their network (or indeed HTC if you are still having the problem after the update) and give them a proper bollocking to let them know how pissed off you are as it seems to be the only way things get done!

 

[mez]

second that, smstomailbox-lite its working great

SMStoMailbox Lite has worked for me. Would recommend it thoroughly to anyone else in this thread still having trouble and waiting for their incompetent network provider to help them.

 

[enigma365]

Yeah of the ropughly 30 messages I have received this week, about 10 of them have not made it to my phone but have still made it to my email thanks to smstomailbox.

I am pretty certain smstomailbox gets everything - it is actually an extremely robust app e.g. if you receive a "ghost sms" while you have no net connection and then turn your phone off before getting a connection, it still will send the message to your mailbox when you next turn your phone on. (respect to the developer)

Missing texts are literally a daily occurance to me. I wll try the new update over the weekend and will report back. I should know within a day or two.

And yes, this has to be a software rather than a hardware or network issue, no question.

 

[Dem]

second that, smstomailbox-lite its working great

I've installed that too. However, so far (after 3 days), it reflects exactly the same number of texts received (I also use Handcent). So, just waiting for the first inconsistency!

 

[mez]

Since I installed it I've only had 1 missed txt. So I know its working. Hopefully orange will get their fingers out and provide a ROM tho people have already said the updated ROM still misses txts I think

 

[Crazychick]

Actually the two people who have sent me texts that I havent received have both been on O2, I notice someone mentioned O2 above... Does this match other peoples experiences?

I have had this problem and it does seem to mostly be from my friends on o2. Although had hubby ask why I hadnt answered him and I never received the text. He is on orange though.

 

[Musicrocks182]

Well this is quite interesting. I am getting my hero by friday unlocked. It is coming in the mail. I think the first thing im gonna do is root the phone and install the modaco rom. Sounds like the best experience.

 

[againstdemons84]

Well this is quite interesting. I am getting my hero by friday unlocked. It is coming in the mail. I think the first thing im gonna do is root the phone and install the modaco rom. Sounds like the best experience.

I would advise against this - unless there is a specific benefit of having a 'rooted' phone that you are looking for (e.g. storing apps on the memory card).

Modaco's ROM is the same as the one that you can now download through the official HTC channels. To avoid any warranty ambiguities I would stick to the HTC update route - but like I say, that depends on what you're looking for. If you want "ROM with minimum of bugs" then the official HTC ROM on the website is equal to modaco's.

I personally wish I'd known that HTC were but 3 days away from releasing an update when I rooted mine as I don't use any of the other features of having a rooted handset other than the fact that I got the ROM a few days earlier.

 

[Musicrocks182]

I would advise against this - unless there is a specific benefit of having a 'rooted' phone that you are looking for (e.g. storing apps on the memory card).

Modaco's ROM is the same as the one that you can now download through the official HTC channels. To avoid any warranty ambiguities I would stick to the HTC update route - but like I say, that depends on what you're looking for. If you want "ROM with minimum of bugs" then the official HTC ROM on the website is equal to modaco's.

I personally wish I'd known that HTC were but 3 days away from releasing an update when I rooted mine as I don't use any of the other features of having a rooted handset other than the fact that I got the ROM a few days earlier.

Did you ever have the issue of not receiving text messages? If so, is that why you rooted it? Or should the next firmware help regardless of modaco or not?

 

[againstdemons84]

Did you ever have the issue of not receiving text messages? If so, is that why you rooted it? Or should the next firmware help regardless of modaco or not?

Yeah - I did have the missing messages issue, but I haven't had it as bad as some of the other guys. On a day out in Whitby I missed something like 4/6 messages from my girlfriend ... but beyond that I haven't been aware of having missed any.

A couple of days after 'the Whitby incident' I rooted it out of paranoia and to date don't think I've missed any. I would have RMA'd the handset by now if I was confident that I was still missing them and that was why I rooted it, as a last last resort. I have installed SmsToMailbox Lite and that hasn't had any that I didn't receive.

I have found that the alarm clock is unreliable too - so watch out for that one I now put it into 'airplane mode' so that I don't get any SMS notifications overnight and it seems to work now - I think it was, ironically, the fact that I received a text message overnight that made my phone's clock 'hang' somehow so it didn't switch the alarm on in the morning. When I picked my phone up and 'woke it up' it flicked the clock to the correct time and sounded the alarm. Hilarious.

 

[againstdemons84]

Did you ever have the issue of not receiving text messages? If so, is that why you rooted it? Or should the next firmware help regardless of modaco or not?

Some people on the latest HTC firmware seem to still be getting the problem, but reports seem to be a bit sketchier.

 

[whytey]

No alarm clock issues from me. Except when I turn them off and fall back asleep! Why can't the Hero notice I am asleep and awaken me again!

Anyways, lots of issues that I read about stem from one of two things:
- Restoring a backup after applying a ROM update. This was always bad when I had a Windows Mobile phone and I can't imagine it being any better with Android.
- Using a task manager to kill processes. Again, pretty bad unless you have a good idea what it is you are killing. A process may do more than you think...

 

[justjimjpc]

No alarm clock issues from me. Except when I turn them off and fall back asleep! Why can't the Hero notice I am asleep and awaken me again!

Anyways, lots of issues that I read about stem from one of two things:
- Restoring a backup after applying a ROM update. This was always bad when I had a Windows Mobile phone and I can't imagine it being any better with Android.
- Using a task manager to kill processes. Again, pretty bad unless you have a good idea what it is you are killing. A process may do more than you think...

Was this post REALLY ??? related to lost txt msgs ... if it was ... it when clearly over my head ....

If you are referring to killing processing (is that in someone else post in the thread) as a solution ??? as a Problem ???


It would also help if you are commenting on another post ...to just click the quote button under their post ,,,and then add your comment ... then everyone will know what you are referring to ... (Hopefully ??? )

 

[cdmackay]

Was this post REALLY ??? related to lost txt msgs ... if it was ... it when clearly over my head ....

the poster was replying to a comment just a few posts ago, where another poster noted that they were seeing alarm problems and txt problems, and perhaps there's a link.

 

[dr2012]

So, can someone please confirm - Does the new update resolve the text messaging problem?

Thanks

 

[mez]

I've updated and don't think that I've missed any. I have also get them in my email as a back up. I also had a sim update from orange that might of helped

So, can someone please confirm - Does the new update resolve the text messaging problem?

Thanks

 

[skimminstones]

So, can someone please confirm - Does the new update resolve the text messaging problem?

Thanks

Im on t-mobile and since rooting and using the custom rom i dont believe ive missed any texts.

 

[enigma365]

So, can someone please confirm - Does the new update resolve the text messaging problem?

I installed the update yesterday and have received 8 out of 8 texts today. My phone has not successfully received so many texts in a row since I got it - up to now.

It looks very positive for now but I will update again in a few days.

 

[drwinston]

funnily enough in the 3 days I had the phone I didn't miss 1 text (that I'm aware of) and since I updated last night I've missed 2 this morning. Installed SMStoMailbox Lite so I can keep an eye on it.

 

[joeb]

i have been getting this problem too but mine seems a bit different.

I actually get the vibrations/ message tone to say i have the message but cant actually see the message anywhere!

I am on Orange to and have had my Hero for just over a week

 

[itsmoirob]

I've updated and don't think that I've missed any. I have also get them in my email as a back up. I also had a sim update from orange that might of helped

Sorry for asking, what's a SIM update?

 

[joeb]

Sorry for asking, what's a SIM update?

sim up date is where you get new settings and stuff to your sim card.

and i have just thought, normally i get messages to my phone from facebook when people comment on my pics and lately quite a few people have been commenting and i haven't been getting the texts.

hmmm

 

[johnjd57]

I had this problem until I uninstalled Handcent SMS.
I now recveive ALL my text messages.

 

[sidz_86]

Hi,

Iv had the sms delay problem for nearly 2weeks on my HTC Hero, and have managed to elimate some causes:

• The problem occurs when receiving messages from ALL networks
• I have changed the sim card which has not resolved the problem
• I have changed the handset which has not resolved the problem
• I am currently on Orange, and over the course of 2weeks have ran through every diagnostic check with them
• I have done numerous factory resets (after advice from Orange!) and have also performed the ROM upgrade on both my new and old handsets.

All the above have not elimated the problem of the delayed sms delivery to my phone. I have noticed that it usually happens at night (after 11pm) and have managed to channel it down to only one possible reason: 3G CONNECTION!

Only when i am connected to the internet using 3G/HDSPA connection will i find that the sms delay problem occurs. When i disconnect the 3G connection, in theory, the sms should be "pushed" through. But this is not the case. I have to restart my phone or make a call just to give it a kick start.

Does anyone have any ideas how to eliminate this problem!! Or even a convenient method of "pushing" the sms through after i finish browsing, coz the restart on my HTC Hero takes ageeeeeeeeees!!

 

[skimminstones]

Im on t-mobile but since doing the custom rom ive not missed any messages.