Help Droid X Exchange E-mail Performance?

[nyc_boy]

I am using touchdown and through my OWA options I can remote wipe my droid X.

Thanks. But anything natively??

 

[Neil143]

I am not getting notifications either. I get them for the calendar, but not email. Anyone else have this issue?

yep, I have the same issue. I get sound/alert notifications from everything else except for email(corp or yahoo). Just got my X today.

Also, I'm having issues with push email. Apparently, I'm not getting my work/exchange email or Yahoo pushed to the X. I only get it once I click on the mail icon. This really blows!


Never had these issues with the DInc.



Anyone find a solution/reason behind this??

 

[IHateMyTreo]

Temporary work-around can be found here:

https://supportforums.motorola.com/thread/32315?start=120&tstart=0

Go to page 9, post 125 for instructions. You have to swap out to an older email apk. Or use Touchdown.

Moto admits a problem with notifications, as well as corp sync to mail, contacts, calendar etc. But they are completely quiet on what they are doing about it.

 

[Neil143]

any update on this? Just got my X yesterday and I'm having the same issues. Thanks.

 

[Barryvabeach]

We use outlook exchange 2007 and I get email notifications ( set to fetch every 15 minutes) without fail. It vibrates and shows a blue pair of arrows in the notification bar when I get new emails.

 

[Neil143]

https://supportforums.motorola.com/thread/32261?start=450&tstart=0

 

[VikingX]

Does anyone have a problem with exchange notifications (calendar invite/email) when the screen is sleeping? FOr some reason I won't hear mine, but when I wake it, the message sits there in my inbox.

 

[IHateMyTreo]

From the Moto forum administrator:


First, I want to thank everyone for their help and patience as we worked though this. Many of you tested our solution, made suggestions and otherwise contributed. Much appreciated.

Some Droid X users are experiencing an issue when attempting to access the Exchange server on their device through an unencrypted link. A fix for this will be included in the upgrade to Android 2.2 scheduled for deployment by early September.

This post describes two workarounds for owners who encounter this issue:

The first workaround can be attempted by any Droid X owner.
The second workaround requires changes to the Exchange server settings, and therefore can only be attempted by IT personnel with the appropriate knowledge.

A Droid X user can send these settings to his or her IT organization to implement the second workaround.

Description of the issue:

With phone software versions 1.13.5.10 & 1.13.6.2, a user will not be able to set up their corporate exchange email using ActiveSync on their device if their exchange server does NOT have SSL or certificates installed and the user is required to uncheck the option