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Support Evo not being recognized by computer.

Discussion in 'Android Devices' started by Psheezyy, Aug 5, 2011.

  1. Psheezyy

    Psheezyy Lurker
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    When I plug my evo into my computer, Vista says "unknown device found". With that, I can't do anything. The main reason I want to connect it is for the app DoubleTwist. But without my computer recognizing it, I can't do anything. Oh. I'm new :p .. Help please?
     

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!
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    i would go here HTC Mobile Phone Support - HTC EVO? 4G (Sprint) - Downloads and download htc sync and install it. hopefully that will help.

    for me sometimes my computer will not read unless i connect it a certain way. i have to attach the usb side first then attach the phone to the cable last. anytime i have issues with it not see my phone, this always works for me. i do not know why.

    if that also does not work it could either be your phone port or your cable.
     
  3. argedion

    argedion The TechnoFrog
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    The Infernal Swamp
    You need to make sure that when you hook your phone up the phone is set to be read as a disk drive and is not on the other options. If you are unsure with the phone connected to the computer drag down the notification bar and you should see a usb icon it will tell you how its hooked up

    1 is Charge Only
    2 is HTC Sync
    3 is Disk Drive
    4 is USB tethering

    Make sure disk drive is the selected option.
     
  4. Psheezyy

    Psheezyy Lurker
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    Gosh, I already know that... Pretty sure it is my usb cable that's the problem.
     
  5. Psheezyy

    Psheezyy Lurker
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    Okay, here what it looks like when i attach the phone. Pleaseee help.
     

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