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Support Froze phone, should return while still can?

Discussion in 'Android Help' started by norb, Feb 18, 2016.

  1. norb

    norb Android Enthusiast
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    Last night my screen went nuts and my phone froze up. Then it eventually turned itself off, and then back on, but the screen was black and I couldnt turn it off. Then after waking up the screen was normal again. Would you send this phone back if you could? I have had it only for a day or two
     

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  2. lunatic59

    lunatic59 Moderati ergo sum
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    It could have been applying a system update. That would explain that sort of behavior, but you should have seen prompts.

    Was the phone very warm while it was freaking out?

    Also, what make model and android version is the phone? And .... what's your return period?
     

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