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Support Gmail not sending/syncing right. Sitting in outbox...

Discussion in 'Android Devices' started by inssane, Mar 2, 2010.

  1. inssane

    inssane Well-Known Member
    Thread Starter
    163

    Dec 17, 2009
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    Chi-Town
    Just today I have three emails that just sit in the "outbox" in "sending" mode and do nothing.
    I also notice that I will read all of my emails and then the "unread" number still shows, ie. 4 - and I will wait a while, and log onto gmail.com on my notebook, and the ones that I just read are sitting in there unread or undeleted.
    What gives?
    I am mostly concerned with them sitting in the outbox. Its been running flawlessly, and yes IMAP.
     

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  2. JediJesus

    JediJesus Well-Known Member
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    Nov 4, 2009
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    Have you tried to clear the data in the gmail app?
     
  3. inssane

    inssane Well-Known Member
    Thread Starter
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    How so? There is nothing in the settings. I cleared my cache with cachemate and no dice.
     
  4. dew912

    dew912 Well-Known Member
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    Dec 9, 2009
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    i have the same problem. delete the messages in outbox and manually "refresh" and you're back on track. pain in the ass. happens especially when i send pictures or large files
     
  5. inssane

    inssane Well-Known Member
    Thread Starter
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    Dec 17, 2009
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    Chi-Town
    The messages in the outbox do not go out though.
    I have refreshed whenever I could and nothing.
    Deleted, resent, cleared cache, refreshed, in every order.
     
  6. kbayer

    kbayer Well-Known Member
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    Dec 5, 2009
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    Houston, Tx
    Happened to me a few days ago... try this:
    (First make sure you have the "sync" on under Settings, Accounts and Sync)

    Menu Button - Settings
    Applications
    Manage Applications
    Menu Button - Filter - All
    GMail
    Clear data, and Clear Cache
    Back Button
    Gmail Storage
    Clear Data
    Home - reopen GMail, give it a second to re-sync
     
    wrench and SirVilhelm like this.
  7. SinfulDragon

    SinfulDragon Well-Known Member
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    Jan 6, 2010
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    Network Admin
    Indiana
    when I run into this issue I just power off, power back on and it sends them.
     
  8. kbayer

    kbayer Well-Known Member
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    Dec 5, 2009
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    Houston, Tx
    When it happened to me, I thought that I tried everything, (including reboots) till I saw similar steps to the above posted at droidmod. It worked instantly. Now I know to clear them out once in a while. Good to know those caches are there. Clearing the cache for Voice Search also worked when I was getting a "Can't connect" message when using the voice to text microphone.
     
  9. inssane

    inssane Well-Known Member
    Thread Starter
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    Dec 17, 2009
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    Chi-Town
    I wish I knew for sure - it randomly started working last night.
    I did the clear for good measure.
    Thanks all
     
  10. lbodine

    lbodine New Member
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    Apr 3, 2010
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    DO NOT FOLLOW THIS ADVICE. This deleted all my messages in my outbox! I was forwarding a bunch of pictures and now they're all gone.
     
  11. inssane

    inssane Well-Known Member
    Thread Starter
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    Dec 17, 2009
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    This advice works, but you don't do it if you want to hang on to what is pending. Ya do it to fix a problem.
     
  12. sooper_droid12

    sooper_droid12 Well-Known Member
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    Here's what I've found so far... If you're running a task killer (I'm using Astro's Process Killer), it's ending some process that's causing the GMail app to not refresh/sync. What I have to do is this. If I kill tasks, I make sure I go back and open up GMail again. Once I've opened up GMail, everything is fine again. But yeah, it seems to be a jiving issue with task killers?
     
  13. inssane

    inssane Well-Known Member
    Thread Starter
    163

    Dec 17, 2009
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    Chi-Town
    The problem seemed to resolve itself somehow.
    It may come back, who knows.

    The clearing of data and resyncing seems to work as well as ensuring you are not logged in on a computer for good measure.
    I don't run a TK
     
  14. SirVilhelm

    SirVilhelm Well-Known Member
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    Dec 3, 2009
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    I've had this issue several times and it always seems to be when sending a picture as a gmail attachment. The steps above do work and its what I have to do each time. Yes you loose what was in the outbox but I have found no other way to get syncing to work again.
     
  15. gchead

    gchead New Member
    5

    Jul 20, 2010
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    This is the fix which I came with up on my Android to work around this bug:

    1. Open Label Outbox

    2. Select original offending message.

    3. Scroll down to end of message and select Reply and then Save draft.

    4. Close Outbox and open label Drafts.

    5. Open email and there is your unsent message which can now be sent, copied or discarded!
     
  16. will_a

    will_a Active Member
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    Jun 1, 2010
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    Littleton, CO
    I hate it when someone opens an old ass thread as much as the next guy, but I'm not apologizing to anyone other than the people who have already replied who might end up getting an email notifications of my reply.

    This thread comes up near the top of the search results when googling 'android gmail not sending'. Having this problem sucks, especially when you just spent 45mins typing a lengthy email on your phone. I wasn't about to retype it so didn't clear data on the gmail app. I tried everything else suggested though.

    What finally worked for me was to uninstall updates for the gmail app, then resync. In between those 2 steps, I switched between 3g and guest wifi since my 3g coverage is so crappy at work. Not sure if the wifi change did anything but doesn't seem like it would.

    This is a very frustrating issue for a lot of people so hopefully throwing 1 more thing to try onto the table will benefit someone else.


    thanks,
    will
     
  17. nerdinge

    nerdinge New Member
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    Sep 9, 2011
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    Well I just got stuck sending an image via Gmail mobile. Now I remember I had this problem last year on my old HTC Hero, and I could clear the Gmail storage to get unstuck. But today this was on my new Galaxy S2 with gallons of new gigabytes at my disposal. Surely this isn't still a problem one year later I thought to myself.
     
  18. AlexNC

    AlexNC Well-Known Member
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    Apr 9, 2010
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    This issue is way to common. Google REALLY needs to address it.
    Clearing data works for me ... pain in the ass, but it works.
     
  19. billtemple

    billtemple New Member
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    Sep 3, 2012
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    Go to gmail
    Menu
    Settings
    Outgoing Server
    Un-check Require Sign-in
    Next
    Outgoing server
    Check Require Sign-in
    Re-Enter Username
    Re-Enter Password
    Next

    Mail sent/nothing lost.
     

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