Help Had 3 Galaxy S2 and all faulty & vodafone not willing to help

[ashjnk2010]

I posted this on Vodafone Forum, that's why its aimed mainly at Vodafone but was just wondering what you guys think of this situation.

I’ve had a S2 since November, got it as an upgrade new. Ever since then I’ve had none stop problems with the phones...

First was new in November as part of upgrade, it lasted 6/7 months and didn’t charge.... Exchanged

Second last 3/4 weeks and burnt my leg, left a red mark and was that hot to touch I had to handle it with a damp cloth to move it... Exchanged along with new battery

Third one (current) lasted 1-2 weeks and sticks on boot screen, doesn’t boot.... Still pending outcome


I’ve been on to Vodafone since Monday 30th July and no one is willing to understand I don’t want another Exchange like for like S2.

I’ve contacted Vodafone 30ish times (basically on the phone whenever I can since 30/7) and no one is willing to help me, even after suffering a slight burn to my leg. Yes, it was that hot I had a mark... No photos were taken as was too busy trying to remove battery and place phone somewhere to cool down.

Why can't Vodafone just understand a phone that causes injuries, doesn’t charge and crashes after 2 weeks is not suitable for me??

I’ve threatened to leave Vodafone and this is the best thing.... approx

 

[ashjnk2010]

Anyone anything to say????

 

[Deleted User]

Had this with CPW, cannot comment on Vodafone tho. I would avoid them myself simply because the main areas i frequent have shocking signal!

The issue for me was voice echo on my phone, manage to fix myself but CPW or orange would budge to replace my handset despite my 6-7 years of loyalty!