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Has anyone ever used the return period?

Discussion in 'T-Mobile' started by ardyer, Jul 7, 2010.

  1. ardyer

    ardyer Well-Known Member
    Thread Starter
    43

    Jun 12, 2010
    272
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    43
    Northern Virginia
    Has anyone ever canceled their contract within the 30 day return period T-Mobile offers? Are there any hidden catches?

    My contract ends this month and I get terrible service at home, but the customer rep swore it was probably because my old phone was only 2G and my home gets "excellent" 3G service and I could try out a new, 3G phone with a new contract and if I still got poor reception I could cancel my contract and return the phone at the end of the trial period.

    I want to make sure there are not hidden traps with this that would lock me up for another 2 years with bad reception.
     

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  2. Swizz

    Swizz Well-Known Member
    78

    Nov 10, 2008
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    78
    Portland, OR
    The only hidden trap I would consider is that normally it is 14 days on the return policy with contract, 30 when you pay full retail on a new phone. The only exception(that I am aware of) is in California where it is always 30 days. I'm not sure about Virginia.

    But quite frankly, if you have poor Edge coverage, 3G isn't going to help you out much.
     
    ardyer likes this.
  3. ardyer

    ardyer Well-Known Member
    Thread Starter
    43

    Jun 12, 2010
    272
    35
    43
    Northern Virginia
    Good to know about the 14 days. I figured the same about the 3G vs. Edge coverage, but if returning is simple, it is probably worth the attempt. Thanks!
     
  4. jree

    jree Well-Known Member
    63

    Dec 11, 2009
    495
    43
    63
    keepin up with the jones'
    at your house when your not there
    I wouldn't sign a contract. You can buy a phone and split the payment up into atleast 4 monthly payments. If the first week you don't like the coverage that the phone gets in your house, return it within the 14 day grace period this way you don't have to worry about any contract issue. Make sure your store does it though
     
  5. dragonsamus

    dragonsamus Well-Known Member
    38

    Feb 24, 2010
    317
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    retail... bleh
    Sacramento, CA
    Returning a phone/cancelling a contract is easy as long as you're within the return period. I extended my contract and got the Motorola cliq xt and used it for 10 days but decided it lagged too much so I went back to the store where I purchased it and returned it with no problems. They put my account back to the way it was before my upgrade. And I don't think I paid a restocking fee either.
     
  6. aci78

    aci78 Well-Known Member
    56

    Jun 29, 2010
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    Seattle- ish
    I signed a 2 yr contract twice, both w/ T-Mobile thru RS. Returned both within 2 weeks. No charges, no problems. Just not the right phones for me.
     

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