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Support Help please! Startup splash screens show, then display goes black!

Discussion in 'Android Devices' started by tlogank, Sep 28, 2010.

  1. tlogank

    tlogank Member
    Thread Starter
    16

    Sep 22, 2010
    15
    1
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    I had just installed the Power Control widget. Was setting up an option for screen brightness and the phone immediately went dark. I turned it off/on, took out battery, etc. and I still can't see the home screen. I know the display works because I can see the Samsung and Verizon splash screens when booting up the phone. After that it just goes dark. Also, I can call it and hear the ringtone, but no display. Anyone help please? REALLY don't want to do a restore to default, but if that's my only option I will.
     

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  2. PJnc284

    PJnc284 Well-Known Member
    18

    Dec 20, 2009
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    Some people have reported similar issues where the screen would get stuck on 0 brightness. You can try going into recovery (with phone off, hold volume up and volume down and press the power button) and you should see wipe data/factory reset. Otherwise, you'll probably need to go to verizon.
     
    tlogank likes this.
  3. tlogank

    tlogank Member
    Thread Starter
    16

    Sep 22, 2010
    15
    1
    16
    thanks...so no one knows of a safe mode type way in? I think the zero brightness is my issue.
     

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