I've had my Aria for about forty days - The first day I got it, the corner cracked from just me taking off the back cover. I thought, "Awesome! Whatever, this phone's glass is flimsy but it was my fault, I won't bitch." Three days later I stuff it in my pocket with a paper clip, scratches all over it. "Awesome! Whatever, my fault." I never put my phone in my pocket with other things again. Learned my lesson. Yesterday? I sit my phone down and the corner taps the table first, BAM! Cracked the opposite corner. I thought, "Motherducker. This phone is so fragile! I have to be careful." And right after I thought that, I go to set it down but knock my hand into a lamp and drop it from about six inches from the table, the corner hits, the entire screen shatters.
I know that dropping phones breaks them. But I had an iPhone for just about ever and it never cracked, never chipped, and hardly ever scratched. In my opinion, the Aria phone itself is great. But the glass screen blows. It's made out of thin, flimsy, soft, wannabe glass that should never be put on a phone. I called ATT and they did nothing for me. I wasn't offered insurance when I bought mine, so I tried to explain to them that they need to either stop selling them if they break so easily, or start reimbursing people for their money. They told me there is no insurance or warranty that covers "broken screens" in the first place and there's nothing they will do to fix it. WTF? That's the number one cause of broken phones and there's no coverage for it? The guy was a jerk. "Ma'am, I actually have the Aria and it's worked perfectly fine with no cracks or chips. I don't know what you're talking about." Yeah, you motherducker? In a month when it breaks, I hope you feel like a dick.
It really sounds to me like you got a faulty phone. I've pulled the back off my phone countless times and have never had a crack or even once thought something bad might happen to the screen. I'd contact HTC directly and see what they can do for you.
Also... the term 'motherducker' is so awesome I think you should use it with HTC. That's a guaranteed phone replacement!
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