My wife and I purchased Sprint Hero's about 2 months ago and LOVE them! We do have one issue: Sometimes when we go to shut the phone down at night for re-charging, instead of getting the popup screen to shut down the phone, turn sounds off, set vibrate, go into airplane mode, etc...the screen just goes black. Sometimes it takes several tries of hitting the power button, turning the screen back on, and hitting the power button again before we finally get the pop-up screen to turn the phone off. If the issue was with just one of our phones, I would think it was a phone problem. But since we both have the same issue, I'm thinking we're doing (or not doing) something that is preventing the Hero from turning off. Perhaps a running app or something? Anybody else have this issue, or am I the only one? And if this is a common prob, can somebody let me know what I am or am not doing to correct the situation? The phones documentation makes no mention of any special sequence to go through to shut the phone down. Thanks in advance! These Forums are AWESOME!!!