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General I thought I read on here somewhere

Discussion in 'Android Devices' started by Beckdroid, Aug 16, 2010.

  1. Beckdroid

    Beckdroid Well-Known Member
    Thread Starter
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    The OC
    Incredible users had a 60 day worry free guarantee because of the backlog? In fact I know I did because I spoke to a customer service rep to comfirm and he said yes. My husband isn't happy with his and they won't let him change it.

    :(
     

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  2. fortesquieu

    fortesquieu Well-Known Member
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    Apr 27, 2010
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    Whats wrong with your husband's Dinc?
     
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  3. Terabethia

    Terabethia Well-Known Member
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    Jun 21, 2010
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    It's true, they did increase the WFG to 60 days due to the backorder.

    However, I am pretty sure that they only did it for orders placed when the backorder was 4-6 weeks. So that may be over by now.

    You could always try calling back and getting a different person. A lot of times it really depends on who you get on the phone and how much they are willing to do.
     
  4. kisby

    kisby Well-Known Member
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    Loaded question.
     
  5. killadanny

    killadanny Well-Known Member
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    Yeah you could always try, whats wrong?
     
  6. Beckdroid

    Beckdroid Well-Known Member
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    He's pissed he can't sync bluetooth with his BMW among other things. That does suck but IMO he will never be happy. He could have to most perfect phone in the world and he'll find something wrong. We waited 4 1/2 weeks for it to be delivered. I've talked to 2 CSR's and a manager and they all say no and that there never was.
     
  7. Terabethia

    Terabethia Well-Known Member
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    The "no" part may be true, as I am pretty sure it was just something they temporarily did due to the backorder.

    But the "never was" part is 100% false. Several people on this board were able to do it and several other people (including myself) had CSR's confirm that it was true.
     
  8. Beckdroid

    Beckdroid Well-Known Member
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    Thanks! I'm going to do some more calling.
     
  9. TheSultan

    TheSultan Well-Known Member
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    Mar 6, 2010
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    That should be solved with the update coming this week.

    Good luck with a husband that will never be happy!
     
  10. gvillager

    gvillager Well-Known Member
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    Jun 30, 2010
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    How long ago was the phone actually delivered? I'd say your SOL if it was more than 30 days ago.
     
  11. FramCire

    FramCire Well-Known Member
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    This week? The Sultan is in the this week camp?
     
  12. killadanny

    killadanny Well-Known Member
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    Or you know, root and flash :)
     
  13. Berry2Droid

    Berry2Droid Well-Known Member
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    Assistant Manager for Verizon Wireless
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    I can tell you that I work for VZW, and there was a extended wfg for certain orders placed on certain dates. I dont know the exacts because its 10:18 and im home, but its also no longer running.
     
  14. AttorneyIncredible

    AttorneyIncredible Well-Known Member
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    the bluetooth will be fixed when froyo comes out, but that won't be till xmas.
     

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