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Support Just bought a used Galaxy s4 - should I factor reset?

Discussion in 'Android Help' started by netrate, Apr 17, 2016.

  1. netrate

    netrate Member
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    I just purchased a galaxy s4 (the camera works intermittently apparently). I was wondering do most people factor reset a phone when they get it? Does this help it - for example, I know that a reinstall of windows on a computer helps it work faster because it eliminates the cluttered filing systems. Does the same hold for phones?
     

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  2. psionandy

    psionandy Android Expert
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    If I bought a used phone from someone I didn't know... then yes, the first thing I'd do (before I handed over the cash) would be a factory reset.
     
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  3. netrate

    netrate Member
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    It was a friend, he told me in advance the camera was wonky. I didn't know since it is older if factory reset might actually not be a good think because of updates etc. So you are saying yes either way ? and lastly how do I factory reset?
     
  4. svim

    svim Android Expert
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    I would think a Factory Reset is your best option, you don't know what kind of customization the previous owner did (good or bad). It might even restore the camera's functionality. But taking over a used phone that's as 'clean' as possible to start with is more optimal, that way you know if something is 'odd' it's because of a change you made and not something that's from its previous owner. Also, as you start using your 'new' phone more you don't want to mess with a mix of your and his files.
    http://androidfact.com/galaxy-s4-reset/
     
    #4 svim, Apr 17, 2016
    Last edited: Apr 17, 2016
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