1. Download our Official Android App: Forums for Android!

Accessories Kudos to Otterbox

Discussion in 'Android Devices' started by shawn1224, Apr 26, 2011.

  1. shawn1224

    shawn1224 Ex CEO-DNPSEA foundation
    Thread Starter
    Rank:
    None
    Points:
    163
    Posts:
    2,186
    Joined:
    Dec 10, 2009

    Dec 10, 2009
    2,186
    292
    163
    Male
    Houston, TX
    Well, my Otterbox Commuter case had a crack in it, maybe from one too many drops. I called up otterbox to see what the warranty process was and believe it or not, it was as pain free as it could get.

    They just needed a picture of the damage, a 4 digit code on the inside and my shipping information and they shipped out a brand new Commuter case via UPS that I just received today. No receipts, no sending in old product or nothing ... they just take care of you.

    Just wanted to share. Otterbox is a stand up company and I will definitely do business with them in the future.
     

    Advertisement

    lilsunsprite likes this.
  2. 2manyPHONES

    2manyPHONES Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    1,820
    Joined:
    Jul 26, 2010

    Jul 26, 2010
    1,820
    326
    163
    NY & TX
    Yeah otterbox is great when it comes to warranty issues. My husband has accidently torn the rubber part of his iphone otterbox 2 times already on different ones and they sent him replacements no questions asked.
     

Share This Page

Loading...